Elle CharlestonReviews of elle-charleston.com

Unfortunately, the item I received is materially different from the product represented in the online photos. This is not simply a matter of personal preference or an unexpected fit. The garment does not accurately reflect the appearance, construction, or proportions shown in the listing. Specifically: ● Fit and length: In the photos, the top appears to hit higher on the torso and flare outward, creating a distinct silhouette and the appearance of a narrower waist. The top I received does not have this shape or structure. The only way to approximate the advertised look is to tuck the top in and blouse it out, which does not replicate the garment shown in the photos. ● Neckline: The boat neckline shown in the photos is substantially wider than the neckline on the garment I received. ● Material and structure: The material is significantly thinner and has considerably less structure than what is conveyed in the photos. This also affects how the garment hangs and fits and contributes to the substantial difference between the advertised appearance and the actual item. Additionally, Elle Charleston baits it's customers by giving a 50% off code if you click on a "good review". Therefore, all the "happy" customers are potentially looking for an easy coupon code. The return policy is where Elle Charleston makes its money. It is NOT free or easy to return.

I ordered a pair of shoes from this company because they advertised the Molly shoe to be orthopedic. These shoes are not orthopedic. They have no arch support whatsoever. The size is off and the bottom of the shoe is hard and not flexible. The company says easy returns and refunds. Their easy returns consists of returning the shoes to China at your expense which costs more than what I paid for the shoe or they will give you a 10% back and you can keep the shoes. Why do I want a worthless pair of shoes. They want you to send the shoe to China but the return address is from GA. BUYER BEWARE. DO NOT PURCHASE FROM THIS COMPANY.

Poor quality and ill-fitting footwear in my experience. And although they advertise hassle-free returns, I believe shipping an item back at your own expense to china is definitely a hassle.

The shoes have a very cheap look. The rhinestone pin is gaudy. They are shipped from China and returns are at your expense. Basically you are stuck with a pair of shoes you do not like. They offer a 20% discount on your exchange for another size. Not what I expected.

I thought by the look of the site, that it was based in the U.S. It is actually based in China. It took a month to get my order, and what I received, looks nothing like what was on the site. I ordered a leather clog with a wooden heel. I received a cheap plastic shoe with a rubbery heel. I won't wear the shoes I received. Ever. I have asked for a return address, but I haven't been given that information. There is a lot of stalling going on, on their part. Do not waste your money. Steer clear of this site.

Clothing listed as Merino Wool, is made of 100% polyester. Ships from China. Total scam

I ordered two pairs of shoes that were described as being orthotic shoes. When the shoes arrived they were very flimsy and made of cheap material. There is no way either pair would be supportive. I tried to contact the company to return the shoes. I filled out a contact form on their website. No answer. A week later I called the number on their website. It went right to a recording stating to go online and email them. I went back to their website and again requested assistance. Still no answer.

The shoes came and were very uncomfortable. When I wanted to return them they offered 30% off or I could ship them to China at my expense and then hope for a refund.