Elite Restaurant Equipment Reviews | Read Customer Reviews of eliterestaurantequipment.com

Elite Restaurant EquipmentReviews of eliterestaurantequipment.com

4.0206 reviews
Tools & Equipment
301 Mt. Pleasant Ave., Newark, New Jersey

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Elite Restaurant Equipment

About Elite Restaurant Equipment

EliteRestaurantEquipment.com was founded by 3rd generation food service equipment specialists whose mission was clear: to provide top-quality Commercial Kitchen Equipment and Supplies at the lowest prices in the industry. Starting out, we aimed to offer a wide range of essential items like refrigerators, work tables, and catering supplies, all aimed at supporting food businesses.As time went on, our dedication to quality and customer satisfaction helped us gain a strong reputation in the food service space. Today we have became a go-to option for restaurants, cafes, and other businesses. Our growth was fueled by our commitment to staying innovative and prioritizing our customers' needs.Our headquarters is located in Newark, NJ, but our impact stretches far beyond. We proudly operate multiple distribution centers across the US, ensuring efficient service nationwide. What's more, Elite doesn't stop at the border – as we proudly extend our offerings to Canada as well.Through partnerships and expanding our product range, Elite has became a prominent player in the commercial equipment market, supplying over 70,000 happy customers. Our focus on value, quality, and staying up-to-date with trends has continued to drive our success. Today, Elite Restaurant Equipment remains a trusted choice for businesses seeking reliable and top-rated equipment and supplies.

Elite Restaurant Equipment (eliterestaurantequipment.com) has 206 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: eliterestaurantequipment.com
Website: eliterestaurantequipment.com
Category: Tools & Equipment
Location: Newark, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Elite Restaurant Equipment reviews

Showing 45 reviews with 1 star · Clear filters

customer
Nov 4, 2024
Never got it
Never got it
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JOSEPH K.
Sep 26, 2024
Waiting for for my sandwich counter
Waiting for for my sandwich counter. 7 days. Joes Meat Shoppe, North Hampton,Nh 03862. Tracking number
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Ken N.
Sep 17, 2024
never received my order ???
never received my order ??? No customer service They do not respond to emails and the chat feature on there website doesn't work. The offer parts that are not available
Response from Elite Restaurant EquipmentOct 8, 2024
Hi Ken. We're so sorry about your experience with us. A full refund was issued to you on the same day of your purchase. We have asked you to confirm that you received the refund through email multiple times but have not heard back.
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ML M.
Sep 4, 2024
No Communication or Product Despite Being Charged
I'm sadly very unhappy. I ordered a stainless work table and did not hear a word for 13 days - despite calling (got no answer) and sending an email - until I told them I had requested a charge back from my bank.
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customer
Sep 2, 2024
I ordered a Manitowac ice machine on…
I ordered a Manitowac ice machine on August 1st. It’s is now September 2nd and I have yet to receive it. I have contacted customer service several times without any resolution. I keep being told that it will ship no later than tomorrow or the next day and I will receive a tracking number when it ships. This ice machine is listed as “in stock” and “ships in 4-5 business days“ on the website. I have now missed the deadline I needed this ice machine for and have had to buy dozens of bags of ice because I didn’t have this machine. I will try again this week and if I have to cancel my order and go to Webstaurant Store instead, I most certainly will.
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Pablo P.
Aug 22, 2024
I still haven't received what I bought
I still haven't received what I bought. And if I bought it, it's because I need it.
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customer P.
Aug 15, 2024
Patiently Waiting
I placed an order on my CC August 3rd. It was explained via email and through customer service I would be hearing back soon within 2days not counting the weekend from shipper and tracking number. Aug 15 still has not happend. As I recall your website said you had plenty of stock. I was counting on getting this soon.
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customer
Jul 26, 2024
They sell broken stuff
They sell broken stuff and take forever for shipping. When it FINALLY arrived. It had no knobs to turn on and no plug to stop the water.
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