Elevated FaithReviews of elevatedfaith.com

My items were thrown haphazardly into the delivery container with no sort of packaging whatsoever. Made it feel cheap and does not send a good impression of the items

Do NOT order. Took several week to even get tracking info. Now, a month and a half after I’ve ordered my items are marked as “delivered” but are nowhere to be found. I’ve emailed and they have responded once, but did not offer to do anything to make it right. They seem like a scam!

If you need to make an exchange, or return this company makes it extremly diffiult to do so. I would not purchase from this company again for this reason.

I am shocked seeing all the positive reviews here. My experience with them has been terrible. I ordered a sweatshirt for a Christmas gift on Dec. 2. They waited until Dec 12 to even print a shipping label. Today is Dec 17, and all the tracking information shows is that USPS is still "awaiting item." So, it has been 15 days since I placed my order, and it still has not begun shipping. They do not provide any phone number to speak to a customer representative (always a huge red flag), and I have not received any response to the 3 emails/online messages I have sent them on separate days over the past week. I will never shop with them again and clearly do not recommend them.

I ordered 2 rings, one in size 8 and the other in size 6. I received both of the rings in size 8. I have tried 2 times now to request an exchange (that is not my fault at all) and nothing. No email, no help. I paid for a size 6, not a size 8. They have awful customer service and take FOREVER to reach out. Order number is #1149184. My email is Patrickken11 at gmail. com

Like many of the reviews, I had to wait almost a month. I placed an order on 11/28/23 and got a shipment confirmation on 12/14/24 and it was delivered on 12/23/24, luckily just in time for Christmas as they were Christmas presents for my wife. I was initially going to purchase just the jacket she wanted but when I saw that they offered free shipping on orders over $75, I ended up at $90 out the door. I figured a month should have more than enough time for Christmas, but had I known, I wouldn't have made the purchase or at least just stuck with just the jacket. I don't know where their close to 64k site and product reviews come from because I can't find a link on their site to leave a review. When I try to look at the order to see if I can leave a review from there, the page just loads and loads and loads.

I have placed an order for two rings on 7 January. It has been almost 2 weeks and I have not received my items. The tracking number that I have says that my order is in transit in Wyoming… This has been the case for over 5+ days now. I have reached out to elevated faith a couple of times, and have received no response. I think that this is ridiculous that there are multiple people saying the same thing about not receiving their orders. This brand was so fast to take out $50 from my bank account but not fast enough to answer any of the emails that I have sent. It is very unfortunate and shameful. That people have to write low reviews in order for them to reach back out about these items. EDIT: After I made this review the very next day I received an email saying that my package would be delivered. I did receive my package only after making this review. I found that you may have to force a hand to get what you need which is concerning. I would still advise that this compnay get better customer service and clear shipping communication given that this shipping comes at an additional cost.

Zero customer service!! I have reached out to them through email, Instagram, their website, leaving reviews on the website, etc. I have gotten zero response and it has been a month now. All I wanted to do was exchange pants for a different size, but they have been so bad, that I will not be shopping here anymore. I recommend you stay away!! UPDATE 1/17/24 Because of this review, they have finally reached out to me about the exchange and it has gotten processed. I HATE leaving negative reviews because I think people need to be shown grace (I mean, I would like for people to show me grace), but when you repeatedly don't get back to people after multiple contact attempts, it becomes a problem. I don't know if they need to hire more customer service people or what, but I do know that something needs to change on their end regarding customer service.