William B.
I ordered a product September 4th
I ordered a product September 4th. After one month I started questioning Elegranitl and asked for a refund. They were not helpful. Kept telling me the order was in shipment and would not issue a refund. They sent me tracking info for a website called Tracking-hub.com which is listed as a scam web site. Its now been 8 weeks and no product. If you order from Elegranitl.com, you should expect to receive nothing Below this review is the same response they use on all poor reviews but they have not taken any action to correct my issue.
Response from elegranitl.comNov 3, 2024
Dear Valued Customer, we regret any inconvenience caused. Kindly send us your order details at [email protected], and we will promptly address your concerns. Andrew, Senior Director of Customer Support, www.elegranitl.com

