Ebony G.
Elegant Beauty Supply
Elegant Beauty Supply Hallandale Beach Florida This is the most horrible Beauty Supply store on the planet, I'm sure of it! Be very careful in choosing and item like wigs etc; you may try on a wig you like, they will bring a new one from the back of the store, only to discover the tags on the wig is the same but color you purchased is not or missing the color your purchased. They won't even open the wig box for you to verify it is the same wig and expect you to take their word for it. It just happened to me. I purchased 2 wigs based on the 2 I tried on from the display, 1 of them I purchased since I loved the color so much. When the staff brought the new one out to show me, I clearly expressed to her that though the tag was the same as the display, the color seems to be missing from the wig....she responded oh no it's in there, you just have to brush it. I go home, opened it, brushed it, what do you know...no color...I was livid, because I tried to tell her the color was not there before leaving the store. So I called the store letting them know I had just been there purchased 2 wigs and several other items, I informed the wig was never worn, the lace was not cut, the lady was nasty, not very nice at all... very nasty people! They sold me a defective wig and won't take accountability, but now I will let everyone know they can not be trusted, they won't even open the wig box to verify it's the same item, tells me it's on purpose! Why not show the item the customer is already purchasing. DO NOT TRUST THEM AT ALL, YOU'VE BEEN WARNED.. THAT HEFFA TOLD ME OVER THE PHONE TO READ THE BOTTOM OF THE RECEIPT WHEN THEIR INK WAS SO LIGHT AND FADED YOU COULDN'T EVEN SEE THE NUMBER,, I HAD TO GOOGLE THE NUMBER, SO HOW ON EARTH COULD YOU SEE THE BOTTOM OF THE RECEIPT SAYING NO EXCHANGES. WHAT THEY NEED TO DO IS CHANGE THEIR NASTY ATTITUDE POLICY, AND THEIR ROTTEN TO THE CORE STAFF, AND CHANGE THEIR DRAWZ WHILE THERE AT IT, CUZ IT SMELLS JUST LIKE THEIR ATTITUDE! YUCK!🤢🤢🤢 AND FYI THOSE WIGS HAS BEEN SITTING ON THEIR SHELVES FOR AT LEAST 11 YEARS AND NOW I SEE WHY... THERE IS VIDEO PROOF! I AM A CANCER PATIENT AND I NEEDED THIS WIG BUT I WILL NEVER SPEND ANOTHER PENNY WITH THIS STORE, EVEN IF I HAVE TO WALK AROUND LIKE GI JANE!