EgreteronReviews of egreteron.com

Ordered 4 weeks ago and still not arrived. Take note this is a US based company which seems to outsource customer service as the email replies i have been receiving are very questionable. If you are looking for a quick delivery i suggest you look elsewhere. Shocking service all round

Ordered item on 13 November it got to uk customers on 13 December emailed asking for uk tracking number but nothing since scam site

I bought a game advertised on Facebook, looked good, strategy with linking up colours. I bought 3 on an offer, £9 each. When they arrived (late) they were in awful packaging, just a cheap brown cardboard box, and the game was equally cheap standard. Main problem was that you are supposed to push the balls along in your go to line up matching colours ..this doesn't work. The game surface doesn't enable this and the balls just bunch up so the game is unplayable. I asked to send them back and they refused, they offered me £3 to keep them! I declined and said that these don't work and they no longer reply to my emails. I've been fair and polite the whole time. Don't buy from them. I can't give these as presents as they don't work ...money wasted.

Order placed on November 9th. Chased by email after almost four weeks and reply was not helpful or apologetic. Tracking updates are confusing. Item still not arrived on December 9th. Save your money and shop elsewhere - this company do not deserve your custom

I was just about to order when I saw the reviews. Strange all the US based reviews are good and very similar to each other (AI?) but everyone in the UK has had problems. Don't think I'll bother.

I honestly would put -1 if i could of the stars scale. This IS A SCAM!! I still havnt received my items and ive been waiting 2 months! Apparently was ‘delivered’ in october at 2.30am! Absolute rubbish! I was asleep at this time and no note was put through the door and my local post office dont have it. Ive been trying to track these parcels to THIS DAY! and still got no where. They are liars! And theres no complaint team… how strange. All they do is give me 2 different order numbers that are not on ANY sytem. Dont do what ive done and trust this site!!

Do not use. They are not UK based as they claim but coming from China. They use Landbase Ltd as their UK contact but they are indeed Chinese sellers. I ordered the embroidery kit and it didn’t come with linen but polyester, regular needles instead of embroidery needles, 7 images instead of 8 which I paid for (they duplicated one of the images) the instructions are a ripoff from an Etsy sellers PDF file. They also charged me more after the sale. I had to put through a claim on PayPal which PayPal covered instead of getting it from the seller. I’ve now had to return the (not as described) item back to China at my own expense PayPal is also covering the return). PayPal obviously protects these Chinese sellers but will also protect you as well. Just need to be aware of who you’re dealing with as their terms and conditions do not correlate to PayPals terms and conditions.

Absolutely appalling Never use this company. Order placed on 3rd October. Emailed 3rd November. Advised they would resend. Emailed 18th November and advised parcel had been returned but not to their warehouse. Either I could reorder and pay shipping fee or refund me - shipping fee and product amount???? Thought that this was a genuine UK firm but obs not!!!!!!