Carolyn R.
I have yet to receive the two mugs I…
I have yet to receive the two mugs I purchased on January 3rd. I have sent numerous emails asking for the return of my payment! My next step is with my cc company.
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Egad Blue (egad-blue.com) has 97 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Showing 96 reviews with 1 star · Clear filters
Carolyn R.
I have yet to receive the two mugs I purchased on January 3rd. I have sent numerous emails asking for the return of my payment! My next step is with my cc company.
Nadine S.
Do not buy from them. First I waited for over two months for a delivery. The seller kept sending me fake tracking links. When I opened a paypal claim, I received an item that severely deviated from what I ordered. Now they ask me to return to hong kong which is as pricey as the item. I‘m left with overpriced shitty mugs.
Michele
I ordered 3 mugs before Christmas. By February they still hadn't arrived. I contacted the company and they claimed they resent the, they still never arrived. They sent me to som Chinese tracking site which was useless. They company claimed they were deleiverd. I never received them. They refused to refund or resend. I tried through PayPal and they were no help whatsoever. This company is a scam and PayPal is enabling them.
Jesper L.
Ordered a sweary mug with the engraving "shut your wh**e mouth". Waited ages for the mug to arrive only to find a print on the inside of the mug saying "shut". Was offered a 3 usd compensation at first, then 4 usd and finally a 6 usd. I've had an entertaining time writing emails back and forth trying to explain to some Chinese person (I assume) that I do not accept this compensation since the mug was bought for the sole reason of the text engraving and not for the ability to hold liquid. I realised and accepted that I had been scammed as soon as I opened the package.
Simon
Same as all other reviews. Ordered 3x Sweary Mugs (Shut your wh*re mouth) before Christmas from "EGAD Blue". Sent bogus shipping information. Chased and was advised they would send out the order again. Order arrived after 2 plus months. Was not delivered what I ordered, mugs only said "Shut". Contacted seller, offered minimal refund (like $8 then $11). Noticed the payment was taken by a TikTok Shop ("AOSGIRLSSHOP" PayPal)!? Contacted PayPal, they advised me the seller was called "Larry Hot Trading Co". and that the transaction was $20 more than I had authorised (not sure how this is possible). PayPal raised a case and seller advised me a full refund would be given once the mugs were received back in Hong Kong. Sent the mugs back to HK from the UK on a tracked delivery (PayPal kindly covered the cost @ £25) to the address given by the seller via PayPal. The mugs were then returned a month later as the address did not exist. Spoke to my bank and arranged a Visa chargeback so that's how I got my refund. Screw this seller for eternity, absolute con. I will have great fun smashing these pieces of sh*t. PayPal are also complicit in enabling this scammer. As are Instagram for promoting their page.
Angela A.
Waited 2 months for the order to arrive, when it finally showed up, the cups are TINY and only one word printed on it!! SHUT. That's it. SHUT. I am beyond angry, and getting a refund has already been a nightmare!
Todd F.
Their product is poor and misrepresented in their listing. To recieve a refund you are required to send product, at your expense, back to China which costs more than you will receive back.
Heather K.
I’d give zero if allowed. Received a coffee mug that was incorrect. When I contacted them, I was told there was a problem at the printers and they would refund $5. I paid $39.47. I feel they shipped knowing of the issue instead of just refunding my money.