eForCityReviews of eforcity.com

I bought a phone case on Walmart.com and eforcity was the 3rd party vendor. Horrible customer service. Everything is robotic and cut and pasted from templates for responses. I ordered a product online. Received it. It didnt fit as described. Initiated a return to find its NOT gonna happen. I jumped through all their hoops, sending pics, packaging details and some other unnecessary things. Why do I have to do all that when YOU sold me the item??? Anyways, since purchased thru Walmart its considered "special sale" so basically it becomes a waste of time and you spend more money than the item cost. YOU have to pay return shipping. YOU have to pay 15% restocking fee. YOU get screwed cuz a $5 item now becomes 10 and all I wanted was a phone case. I would never ever recommend EforCity to anyone and if I see them on eBay, Amazon etc I will NOT order the item. They make it difficult to return anything and aren't very customer service oriented. Wish i seen their horrible reviews prior to buying but thought Walmart has my back but unfortunately how they set it up with them walmarts hands are tied. Smh

EforCity sent the wrong size labels. They asked for all kinds of proof and I provided everything they asked for, including pictures and detailed information. Despite the great deal of time it took to do all that, they refused to either refund or exchange the item. Do NOT do business with them. They cost me both time and money and refused to do anything about the problem. Beware! They have terrible reviews everywhere.