Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist reviews

Showing 546 reviews with 5 stars · Clear filters

Julia P.
May 1, 2025
Very fast response time
Very fast response time, they were very helpful and helped me change the delivery address seamlessly.
Response from EditorialistMay 5, 2025
Hi Julia! Thanks so much for your thoughtful review! We're glad to hear our team was able to assist you quickly and make updating your delivery address a smooth process. It’s always our goal to make things as easy and stress-free as possible for you. We truly appreciate you taking the time to share your experience and look forward to helping you again soon!
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Rick V.
May 1, 2025
Great response time and very friendly
Great response time and very friendly. Thanks, June!!
Response from EditorialistMay 1, 2025
Hi Rick! Thank you so much for your kind words! We’re really glad you had a great experience. Your feedback means a lot and keeps us motivated to keep delivering the best service possible!
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Anthony
Apr 30, 2025
Pearl provided excellent customer…
Pearl provided excellent customer service when I needed it the most. I'm appreciative for her high level communication statuses. Thank you again!
Response from EditorialistApr 30, 2025
Hi Anthony! Thank you so much for your kind words! We're so glad to hear that our Customer Experience Team, especially Pearl, was able to assist you when you needed it most. Clear and timely communication is something we truly value, and it’s great to know that we delivered on that when it mattered. We’ll be sure to share your appreciation with Pearl — she’ll be thrilled to hear it! We are looking forward to serving you again!
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Diane
Apr 24, 2025
Wonderful customer service
Wonderful customer service Very prompt and pleasant experience Real people who are sympathetic to your needs
Response from EditorialistApr 25, 2025
Hi Diana! Thank you so much for your kind words! We're truly grateful for your support and are so glad to hear that you had a pleasant experience with our team. Providing real, caring service is what we’re all about, and it means a lot to know that it made a difference for you. Looking forward to serving you again soon!
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Melvibe
Apr 19, 2025
I needed my dress for a vacation…
I needed my dress for a vacation unfortunately it is a preorder and will not make it in time, however June was so sweet and helpful and things worked out. I also received the other part of my order very fast. I feel satisfied that they value me as a customer. I can’t wait to use the dress for my next vacation. Thank you June for making everything better.
Response from EditorialistApr 21, 2025
Hi Melvibe! Thank you so much for your kind words! We're so glad to hear that our customer experience team was able to help and make things smoother for you. While we wish the timing had worked out for this trip, we're happy to know the dress will be ready for your next vacation. Your patience and trust mean a lot to us, and we're truly grateful you felt valued throughout the process. We hope you have an amazing time on your next getaway—and we can't wait for you to wear the dress!
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SMITH
Apr 19, 2025
Editorialist let me correct misorder so easily
I placed an order for a similar shoe by mistake, and was able to cancel it and purchase the correct shoe. So easy to order, great merchandise, user friendly website, and I got a better price through using editorialist.com.
Response from EditorialistApr 21, 2025
Hi Smith! Thank you so much for your kind words! We're really happy to hear that you had a smooth experience—from placing and canceling your order to finding exactly what you were looking for. Our team works hard to make sure our website is easy to navigate and that our selection and prices stay competitive, so it's wonderful to know it made a difference for you. We truly appreciate your support and hope you love your new shoes! If you ever need anything else, we're just a click away.
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Jayne J.
Apr 17, 2025
Found Rag & Bone on sale
I found a pair of pants I wanted that I could not find elsewhere, so that was cool. Plus, they were on sale! Can't beat that!
Response from EditorialistApr 21, 2025
Hi Jane! Thanks so much for your review! We're really glad you found exactly what you were looking for with us—especially at a great deal. It’s always a win when the right piece comes along and it happens to be marked down. We appreciate you choosing Editorialist and hope you enjoy wearing your new pants. Looking forward to having you back soon!
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Susan R.
Apr 15, 2025
June was timely
June was timely, and professional. She answered my questions quickly.
Response from EditorialistApr 15, 2025
Hi Susan! Thank you so much for your kind words. We truly appreciate your support and are just happy we could help. It means a lot to us to know that your experience was a positive one. If there's anything else you need, we're always here for you.
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