EditorialistEditorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Katherine J.
very quick response from customer service any time I needed an update via email, and was nice to feel like I wasnt communicating with a robot. felt personal!
Response from EditorialistJun 11, 2025
Hi Katherine! Thanks so much for your kind words! We're really glad to hear our support team made it feel personal, that's exactly what we aim for. Your feedback means a lot and helps us keep bringing our best. We're always here if you need anything!
Marissa Casey F.
I bought a The Row Margaux bag- and they were able to source it right away in the color I wanted. Thank you Editorialist!
Response from EditorialistJun 11, 2025
Hi Marissa! So glad we could find the Margaux in your perfect color! Thank you for trusting us. Enjoy your new bag and style it your way!
Chris B.
Prompt response!
Response from EditorialistJun 9, 2025
Hi Chris! Thank you so much for your kind review! We're truly grateful for your feedback and thrilled to know that you had a positive experience with us. If there's ever anything more we can do for you, please don’t hesitate to reach out. We're always here to help—and we look forward to assisting you again in the future!
Juanita L.
I received the trench coat I had been searching for thanks to this site. I thought I had searched all sites but they located at Bloomingdales.
Response from EditorialistMay 28, 2025
Hi Juanita! We’re so glad we could help you find the trench coat you’d been searching for—it’s always such a win when that perfect piece comes together! We’re happy we were able to fulfill it and truly appreciate you sharing your experience.
Mel O.
I was so surprised how fast I got my purse! It was obviously packaged with care! Not just wrapped and thrown into the mail!! My purse is so beautiful! I have women stop me and ask about it!!
Response from EditorialistMay 28, 2025
Hi Mel! Thank you so much for your kind words! We're thrilled to hear your purse arrived quickly and beautifully packaged. It means a lot to us that you noticed the care we put into every order. We're even more excited that you're loving it—and getting compliments too!
Susannah T.
Phenomenal, fast, polite customer service. I received two personal emails in response to one I sent. In this day and age, that makes quite an impression.
Response from EditorialistMay 23, 2025
Hi Susannah! Thank you so much for your kind words! 🌟 We're thrilled to hear that our customer support team made a great impression with timely and personal assistance. Providing a fast and thoughtful experience is what we strive for every day. We look forward to serving you again soon!
Sue H.
Excellent customer service! My issue was resolved immediately. That is rare these days. I will definitely order from this site again!
Response from EditorialistMay 22, 2025
Hi Sue! Thank you for your amazing feedback! 🌟 We're so glad to hear that your issue was resolved quickly and that our customer service made a strong impression. It truly means a lot to us. We’re excited to have you back again soon—thanks for choosing us!
GYURGA
I'm so grateful- honest, professional, respectful attitude.
Response from EditorialistMay 19, 2025
Hi Gyurga! Thank you so much for your kind words! We're truly grateful for your feedback and are glad to hear you had a positive experience with our team. Providing honest, respectful, and professional service is something we strive for every day, and it's always rewarding to know it made a difference.
