EditorialistEditorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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AM
The service team was incredibly responsive and polite and helped me return an item that didn’t match up with a sizing chart. I was genuinely impressed with their quick response and general willingness to help.
Response from EditorialistAug 14, 2026
Hi Anne! Thank you for your kind words! We’re so glad our team could make the return process smooth and provide the support you needed. We truly appreciate your trust and are always happy to help!
Ivan C.
Quick response, clarified what happened
Response from EditorialistAug 13, 2026
Hi Ivan, thank you so much for your kind review! We truly appreciate your trust and are happy we could assist you. We look forward to serving you again!
Rashaad R.
My experience with Editorialist has been helpful with the item I ordered. They consistently gave me updates about my order and never left me questioning about my order.
Response from EditorialistAug 12, 2026
Hi Rashaad, we’re thrilled to hear that you had a great experience with Editorialist and appreciated our consistent updates. We truly value your support!
Jack D.
They respond very quickly with my return. Directions were clear and I appreciate the way they make the process easy, Thanks Editorialist. Will use you again.
Response from EditorialistAug 11, 2026
Hi Jack! Thank you for sharing your experience! We’re so glad we could make the return process smooth and hassle-free. We truly appreciate your kind words and look forward to welcoming you back to Editorialist!
Briana
Super fast delivery!
Response from EditorialistAug 10, 2026
Hi Briana! Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. We truly appreciate your support and hope to serve you again soon!
Caitlin
Looking for discontinued Crocs and found exactly what I needed on this site. Customer service was kind and understanding and was able to work with me on my order. I will definitely shop this website again just because of this service. Shout out to Pearl!!
Response from EditorialistAug 10, 2026
Hi Caitlin! Thank you for taking the time to share your experience. We are incredibly glad we had the exact Crocs you were looking for! We pride ourselves on our customer service and always want to ensure our shoppers feel heard and valued. We will make sure Pearl sees your kind words today. We look forward to assisting you again in the future.
Ryan D.
Very quick to respond and help with my situation - great service!
Response from EditorialistAug 8, 2026
Hi Ryan! Thank you for your wonderful feedback! We’re delighted that our team could assist you and make your experience a smooth one. We truly appreciate your support and look forward to helping you again!
peter J.
fast and accurate
Response from EditorialistAug 7, 2026
Hi Peter! Thank you for your wonderful feedback! We’re delighted to know you had a smooth experience with us. We truly appreciate your support and look forward to assisting you again in the future!
