Ed2goReviews of ed2go.com

Worst. Experience. Ever. My wife got me a photography course for last Christmas as a present. I planned to take the course right before I left on an Alaska cruise in June. When I logged on, I was told the course expired in March. Let that sink in…an on-line course expiring. WTF? Nothing in the paperwork I received mentioned the on-line course had a shelf life. Not only was I told it expired, I was also told they had a no refund policy either. I wasn’t interested in a refund, I just wanted to take the course. When I reached out to them, they said that was their policy- no course and no refund. They then sent several follow-up emails asking to rate them on how responsive their customer service team was. If I could rate them negative zero stars I would.

​Excellent Support from Lorena ​Lorena at Ed2Go provided outstanding service while handling my SJDB voucher. She was incredibly responsive and pleasant, efficiently handling all the necessary faxes and emails to request funds from my insurance. She also made the process of changing courses completely seamless. I highly appreciate her dedication and helpful attitude!

The bio of the class you sign up for is misleading in my opinion. I graduated my HVAC course with an 86% (B+), course description says get career ready and we’ll give you more opportunities through the program to get into the field. I reached out to several people for these resources and I was directed to indeed; and that I need to know somebody to get into my field. Was very disappointed as I did this after completed the course. I would not recommend, I’d recommend in person training or a program that’s associated with a the company your interested in.

Enrolled in wrong course. Contacted customer service. Customer service said that they could not change the course from Java to JavaScript. You are at 14 days had you contacted us at day 13 maybe, day 14 NO. I called and left a message a week ago! Customer service- we don't care about you, we got paid your out of luck. DO NOT ENROLL!

I enrolled in a continuing ed. course through NSCC/ED2GO. I paid approx. 2700.00 dollars for this course. I am 65, disabled and unemployed. The reason I chose this course is because it is approved by the Mass dept. of unemployment for unemployment benefits extensions. I am required to login and complete a minimum of 20 hours of course work a week to maintain benefits thru this extension. It's now been 4 days, 3 support tickets and 3 support phone calls trying to get my user account login information for the course. I still haven't received a single response from any at NSMC or their proxy ED2Go. As a taxpaying citizen I really find this sort of unprofessional behavior reprehensible. ED2Go has a 1.16 stars out of 5 on the BBB website. It's parent company CENGAGE isn't accredited by the BBB at all. This should tell everyone, everything they need to know about these companies. THEY TAKE NO RESPONSIBILITY OR ACCOUNTABILITY FOR THEIR ACTIONS! BUT WILL THEY TAKE YOUR MONEY?! YES! YES THEY WILL! And now when I am finally and able to login what do I see? WELCOME... You Have No Courses! I paid NSCC and ED2Go 2700.00 dollars for a course that apparently neither ED2Go or NSCC is aware of!? DO NOT USE, PAY OR OTHERWISE INTERACT WITH EITHER ED2GO OR IT'S PARENT COMPANY CENGAGE. YOU WILL REGRET IT! IT'S NOW BEEN 6 DAYS AND STILL NO RESOLUTION OR EVEN A MEANINGFUL ATTEMPT AT RESOLVING THE ISSUE. HEY CALL OUR TECH SUPPORT!!!!!! AND.................................................THAT'S THE SOUND YOU WILL HEAR! NEVER AGAIN!

This company is a total scam. I did a whole certificate through them and just found out that it's essentially useless. They call it "Peer Support Specialist" which is synonymous with the state program but offers none of the benefits. The fact that it's partnered with my university WMU is outrageous because it lent it credibility it doesn't deserve. DONT BE A FOOL LIKE ME! SAVE YOUR $$

Seems if you're on one list for dodgy online training providers you are on them all. Getting multiple emails off these daily now, despite clicking the unsubscribe button. They've clearly bought a list of emails from somewhere and breaking GDPR by just signing people up to their services. Will absolutely never use them.