EcolutiongroupReviews of ecolutiongroup.com

This company have parked a vehicle that is blocking emergency access to ten properties. Parked on Friday evening and still there on Sunday. No response to phone or email messages. If this is representative of how they do business give them a very wide berth, unlike what they have given in terms of access to properties

​I am very disappointed with the lack of professional communication from Ecolution Group regarding my solar installation paperwork. ​The initial experience was positive. I contacted them on 16th December 2025 regarding my MCS certificate and received a quick response by the 18th. However, that is where the service stopped. ​On that same day (18th Dec), I requested the G98 (DNO) certification letter, which is essential for me to register for energy export with British Gas. I received no reply. I followed up on 9th January and was told over the phone that they had "requested it from the DNO." ​Since then, it has been total radio silence. I sent a formal warning on 1st February and another follow-up on 5th February, but they have completely ignored my emails. ​The most frustrating part? I contacted the DNO myself, and they confirmed the system is already registered. Ecolution simply needs to provide me with the confirmation letter/certificate, yet they refuse to respond to my messages or provide the document I need to start getting paid for my exported energy. ​I am very unhappy with how I have been treated. It shouldn't take months of chasing and formal complaints to get a single piece of paperwork that already exists.