Mohamed E.
I stayed on the chat 2 days trying get…
I stayed on the chat 2 days trying get an agent to talk with, every time after waiting for 30-40 minutes they close the chat when its my turn

ECE helps people use their education and professional credentials across borders. As a member of NACES (National Association of Credential Evaluation Services), we provide trusted evaluations accepted by thousands of universities, employers, licensing boards, and government agencies.What makes ECE different is our commitment to customer care. We understand that credential evaluations are often important to your education, career, and future goals. Our team works hard to provide clear communication, personal support, and a smooth experience from start to finish.Customers choose ECE for our fast turnaround times, high-quality evaluations, and competitive prices. We combine decades of expertise with careful attention to detail, helping individuals and institutions make informed decisions with confidence.ECE also provides nursing education reports for internationally educated nurses seeking initial RN licensure or endorsement (single state) RN licensure. These specialized reports help state boards of nursing evaluate educational qualifications and support nurses as they pursue professional opportunities in the United States.For more than 45 years, ECE has served students, professionals, employers, and educational institutions around the world. Whether you are applying to a university, seeking professional licensure, or advancing your career, ECE is committed to delivering reliable evaluations and exceptional service you can trust.
[ECE] Educational Credential Evaluators (ece.org) has 36 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Education Services · Washington, District of Columbia
Excellent

Education Services · Colorado Springs, Colorado
Excellent

Education Services · Harrisburg, North Carolina
Excellent

Education Services · Rockville, Maryland
Excellent
Showing 30 reviews with 1 star · Clear filters
Mohamed E.
I stayed on the chat 2 days trying get an agent to talk with, every time after waiting for 30-40 minutes they close the chat when its my turn
Dan B.
took them a month to get back to an associate of mine, and they gave the bare minimum - basically admitting that after a month they could not provide the official translation of her previous education (from French to English). The only positive highlight is that they didn't have the gall to believe they deserved the pay for the time they wasted and issued a refund. She only had to pay $15 for the useless piece of paper they produced.
Smurf B.
So it does take full five work days to generate a valid report, as stated on their website. BUT what they won't tell you is that, they responded extremely slow on mails. They required an official transcript from my previous Univ. to do the evaluation. They did not process the package until I contacted the agent after the mail had arrived over a week! (the first time contact they stated the packaged had not arrived. The next day when I get back to them again they said it just arrived :)) Finally, after over a month, a valid report was generated. The electronic report, unfortunately, cannot be submitted to any institute as it is FYR only. And you have to wait for a mailed one. AGAIN, they stated that they sent out the item to USPS on Friday, but now on Tuesday, it is "label created, awaiting item" on USPS. And don't forget you are charged additionally for the mailing service! Conclusion: avoid this company as much as you can. Otherwise, expect two months to get your service done. First time ever in my life to waste ten minutes on a review. But it is nothing compared to almost two months of waste on this ridiculous service for only a valid certificate.
Paulo A.
Absolute scam, they charged me $270 to NOT accept my documents and there's no refund. AVOID!
Olia L.
Terrible experience!!! They do not follow their dead lines, they don’t pay attention to your messages and take forever. I specifically asked to confirm that they have all required documents, they sent me a confirmation email that they do and then a week!!!! later they requested a marriage certificate with questions how come you last name is different, even though you enter all that information in the application (your maiden name) and after they received that, they said it’s going to be another 3-5 days!!!! It’s been 17 days, no report still …. My husband had a great experience with WES, I wish I used them instead :((
Noemie
Downgraded my law degree to a non-law degree! Stay away if you are trying to sit for a bar exam in the US. I requested their services because their name was on the list of the CA State Bar as provider. I requested their services for them to make a report for my Bachelor of Law (LLB) from the UK to be found as it should a first degree in law. I was told this week by the CA state bar I was not eligible for the exam because the report is stating this is only an undergrad diploma and not even a first degree in law. When I reach to them to raise my concerned the evaluator responded that no change will be made because in their judgment this was an accurate representation of the LLB.
Bineta W.
TOTAL WASTE OF TIME AND MONEY I wish I had read the reviews before using them to evaluate my transcripts. There were multiple errors in my evaluation so I contacted customer service and got very little help , I first paid for a High School and University Level Course by Course but had to change after two months of back and forth because they wouldn't recognize the official school Academy of lille worker that sent my baccalaureate grades multiple times ! Then did a course by course but they later ( 3 months ) found that the official school transcript of my second year of university was not good enough for them ? Even though they knew I had a deadline and the costs of everything was already expensive I had to go to the post office many times , just to get scammed by them. They therefore told me to get a general report but gave me no credits because apparently my school was not recognized at the time , but it is obvious that they have not done their research because university in France is always recognized especially a bachelors which is called licence in France that is done in 3 years is one of the hardest diplomas to get, they got my first and second year transcripts sent directly by the school and that wasn't enough! They just lie and try to scam international students ! If they had actually done even a little research they would know that I was in the TOP 5 BUSINESS SCHOOLS IN FRANCE and passed so it is impossible to not even get one credit or gpa ! They are scammers , the customer service is slow and horrible , please stay away from them ! To this day I don't even know if they evaluated my high school diploma? They are incompetent. Bineta W.
NA
Horrible experience with several students, this is unbelievable