customer
The cancellation policy is terrible
The cancellation policy is terrible. You get 30 minutes to change your mind or it ships days later and you get to pay the return shipping. I wouldn’t buy from this company again!
At eBedding4You, we sell high quality bedding sets, comforter sets, pillows, quilts, and more, then price it as competitively as possible - making your shopping experience enjoyable and affordable!
eBedding4you (ebedding4you.com) has 344 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
The cancellation policy is terrible. You get 30 minutes to change your mind or it ships days later and you get to pay the return shipping. I wouldn’t buy from this company again!
Maureen M.
I wanted to return my product because the color didn't match the color in the picture when I place the order. They charge you to ship it back. So either I keep it or I pay to ship it back. In today's world with so much free shipping and and free returns I recommend finding another place to buy your bedding elsewhere.
customer
Customer service needs work. I tried to cancel my order just hours after placing the order and they said it could not be canceled but I didn't get an email saying it was ready to ship for several more days. Received the item and had to pay 100.00 to ship it back to them!
Response from eBedding4youApr 12, 2022
Hi Holly - we're sorry for your experience with the return process. We drop-ship direct from the manufacturer, once we get their warehouse working on it, we typically cannot stop the process... which is why we offer the 30 minute cancellation window. Again, sorry for the price FedEx charged to ship that bedding - that does seem quite high. We hope you're able to find a set that you're happy with - best wishes.
Judy
The color and fabric looked different online. I was quickly and easily given a refund authorization, but I had to pay return shipping which was $58! I will never order from them again.
Response from eBedding4youMar 30, 2022
Hi Judy, we're sorry the return shipping costs can get expensive, especially during these times. We're working to find a more affordable way to ship items back to the manufacturer - unfortunately shipping costs can be high. Sorry the color and fabric didn't work out for you - please let us know if there's anything else we can do to help.
customer
I ORDERED comforter and was so excited. Then Ebedding cancelled it and refunded my money.
Response from eBedding4youMar 8, 2022
Hi Eric! We're sorry that the manufacturer was unable to supply the necessary inventory. We did refund the order in FULL the same day the moment we found out. Obviously we wish we could have fulfilled that order and are truly sorry that it didn't work out. We update our inventory levels every hour, if you see something you like, please let us know and we'll do our best to get it reserved AND we'll provide a higher discount than advertise - just let us know!
customer
I placed an order on 12/19. The order has not arrived and I still have not received a reply regarding my email inquiry. I wish I could say the item arrived and all is well, but it’s not.
customer
I am not very happy because I have not received my order and it did not arrive by Christmas as promised, where is my order??????????????
Response from eBedding4youJan 6, 2022
Hi Tammi! We are sorry to report that the manufacturer has exhausted their supply of your bedding. We've refunded your order in full and apologize for the inconvenience.
GD
The first two nights we were very happy with this comfortable, soft and warm electric mattress pad; it seemed perfect. The third night, not so much. The left side stopped working in the middle of the night, in spite of all our efforts to reboot it. Too bad, but it has to go back. A major disappointment.
Response from eBedding4youDec 3, 2021
Hi Linda! We hope you got the prepaid return label for your defective item - if you didn't please let us know at [email protected]. As with every customer - if your item isn't right - we'll get it taken care of!