East Coast HardwareReviews of eastcoasthardware.com

Ordered through Amazon a case of toilet Delimer.. I guess it was shipped because Fedex Stopped the delivery down the line due to the box being damaged. These guys don’t respond to emails and they don’t answer the phone listed under their contact info. I will always make sure on any additional product orders from Amazon that this company is not the vendor. Can’t believe Amazon allows them to be a participant company

On the 26th of August (through Walmart) I ordered a set of 5 shelves. Even the description of the item says Espresso shelves (pack of 5). On the 31st of August, I received 1 shelf, badly damaged in 4 spots and poorly packaged (it looks as if someone found a scrap piece of a cardboard box, wrapped it around the shelf one time, use a minimum amount of tape and then shipped it out) As I said, very poorly packaged. I immediately sent in a ticket and had a quick response saying they would look into the problem. A week later, having heard nothing else from them, I sent in another ticket ... same results, we're looking into the warehouse for a solution .... then nothing After having 5 different exchanges of emails, all with the same response, we'll look into this and then ignore you, I have given up. Walmart tells me to contact East Coast Hardware, and they tell me it's been past 30 days so they won't to do a refund. BBB won't do anything, because this company is not a member of the BBB. I CAN NOT RECOMMEND this company. They will take your money and laugh all the way to the bank.

I agree they do not provide any service, so beware. If you are ripped off, you might want to call your credit card company and get your money back that way.

This company is criminal and it is unbelievable to be that Amazon does business with them. They advertise at case-price, for an item that sells down my street for 50-60 cents, then list that they are selling me ONE CAN FOR OVER $60.00. Someone please prosecute these criminals. I am reporting them to the MA AGO immediately. They rate worse than 0 of 5 stars. It is association with criminal companies like this that Amazon will fall one day: I can't believe that I pay monthly for prime to have Amazon introduce me to these criminals-you should cut ties immediately, because a civil suit will follow the criminal suit against this company. HORRIBLE!!!!!!!!!! SCAMMING AMAZON'S CUSTOMERS WHILE BEING PROMOTED BY AMAZON. AMAZON SHOULD BE ASHAMED.

BUYER BEWARE this is a SCAM company. I wish i could give it 0 stars. They use a technique call bait and switch. I ordered aadveristed item with them and recived another item of 1/3 the value. This company should be put under review Please AVOID buying from them. I will also contact the Better Business Bureau to initiate a formal complain

You will not see yr money back once in case of a return, paying shipping costs both ways. I do not recommend dealing with them. I addressed my problem to a paypal, hope they will be able to help me out.

Sooo, I googled in 1 -quart of urethane an up popped this company`s ad showing 1 -quart on the label in the picture . So I ordered it . They sent me 1/2 quart instead . I called them an they said , " Oh , what the picture shows is not what the description below says !!! I said that`s false advertisement or commonly called , " BAIT AN SWITCH " Do Not Order Off GOOGLE , Use Amazon or Ebay . They will make it right from crooks !!!

I ordered a hand pump and when it arrived it was damaged. I contacted customer service and was told to take it up with FedEx. They refused to send me a return label so i can send it back and refused to refund. They item seemed like it was previously returned. I believe these people are selling second hand or previously returned items. Do not buy from them