EastbilneycoachworksReviews of eastbilneycoachworks.com

Excellent service, helpful and professional job

I honestly can’t rate this garage highly enough. After a really poor experience with another garage, East Bilney on Whiting Road took the job on and completely restored my faith. From the moment I contacted them, their service was on another level – prompt, friendly, and genuinely professional. They kept me informed throughout, explained everything clearly, and delivered outstanding repairs. The customer service was excellent from start to finish, and the quality of the work is 100%. My car looks absolutely brand new. If you’re looking for a garage you can actually trust, East Bilney is the place. Amazing team, amazing service, and amazing results.

Due to someone crashing into us whilst overtaking in the centre of a large town, we had repairs carried out at East Bilney Coachworks. Excellent, professional treatment from start to finish. Firstly being greeted by Sam on reception, dealing with the paperwork and more with a friendly smile and very efficiently, to Oscar and team whose paintwork repair cannot be faulted. Tip top job from a No 1 company.

East Bilney Thetford repaired the front end of my car. Their communication and service levels were exceptional. Kept me fully informed from estimate to completion and all done in a timely manner. The repair itself was to a very high standard and I would highly recommend.

EXCELLENT CUSTOMER SERVICE Having reversed into a post resulting in damage to my car I visited East Bilney Coachworks, Thetford. The staff were very helpful in answering my questions and I would like to say a big thank you to Michelle ,Mason and Olly who kept me aware of progress with the repair. When I collected my car not only was the repair work completed to a very high standard but also it had been fully valeted so it looked like a new car. They also charged the battery for me as I don't drive many miles and it was probably run down. I would highly recommend this company. Date of experience: 22 May 2025

Great service. Thankyou guys.

Always had my cars repaired done by east bilney in Norwich ,(always busy!) ladies in office are so lovely ...and car always had a repair to a high standard and thought I'd share my experience, would highly recommend 😀 thanks guys

East Bilney Coachworks (Gorleston, Norfolk) They repaired my new Mokka perfectly. It looked like nothing had ever happened to it..and they also properly valeted the car, inside and out. Nikki, the receptionist, is efficient, friendly and helpful and answered all my questions. Absolutely happy with the job they done. Recommended 100%