DUVALReviews of duvalfits.com

This is not what I ordered, how do I return it?

I ordered a suit for my son's prom on March 15th. Shortly after I received an email about a delay in inventory. It arrived April 8th. What we got was drawstring tied pants with a pajama top "coat" made from material used in athletic sweat gear. The seams were uneven. Was nothing even close to a suit or what the picture looked like on the website. I've started the return/refund process and hope in able to get my money back. At the minimum, this is clearly false advertising.

I needed the clothes for a trip. The trip has now passed. I thought they would be coming within the week

ABSOLUTE GARBAGE! The order was supposed to arrive in 3-5 business days and it was delivered in about a month. The quality of the clothes are absolute junk! The size of the shirt is small and the pants are huge! I threw them straight in the garbage shoot! The fabric is full plastic so you can’t even wear it for a minute. DO NOT BUY

Ordered a couple things over two months ago. Have had a couple generic emails that obviously were inspired by Andrew Tate when he said create a store, take in orders, then go and buy the stock, email people saying “due to supply chain frustrations your order is taking a little longer than expected” then give them a 5% discount on your other sh!t products, and happy days. Well I still haven’t got my sh!t. It was an instagram ad drop shipping store tho so I prolly shulda known better. But I cbf waiting anymore

Clothes are not even close what they appear on pictures. Numbers are supersized and nobody replies to return requests. I would not even wear those when being home alone

Ordered 1 month ago and says deliverd today, but I am out traveling, so not possible to deliver. I try to email the contact email, but got answer back: Not possible to deliver emai. Big Scam!!!!

My experience with Duval Clothing was an utter disaster. Despite placing an order on 11 February 2024, they left me hanging with no updates for over a month, and after numerous messages from me that were ignored, one month later they shipped me lousy products that looked nothing like what they promised. The quality was awful, and their customer service was nonexistent — they didn't even bother to reply to my emails or acknowledge my requests for a refund. 2 months later, still no refund or a reply from them. I'm absolutely furious and utterly disappointed. Don't make the mistake I did — avoid Duval Clothing like the plague and find a company that actually cares about its customers.