Garry H.
Tried to get authorization for a return…
Tried to get authorization for a return never got a response. The sets I received is not what's shown on my order. Not very pleased with this company. I will not order anything else from them.
Gaining traction in the early 2020's, the Florida-based label is now part of America's fast-growing retro streetwear scene and a leading global destination for the latest menswear polo suits, tracksuits, and t-shirts.
DUVAL (duvalfits.com) has 552 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 510 reviews with 1 star · Clear filters
Garry H.
Tried to get authorization for a return never got a response. The sets I received is not what's shown on my order. Not very pleased with this company. I will not order anything else from them.
robert H.
i have been trying to return item back to your store and you will not send it i tired to call the number you had to contact and it just hang up .i feel that you are not worthy my NAME ROBERT HONYUCKER 817-781-8959
Kevin B.
This is the worst company ever for delivery of product and returns. Zero customer service. You can email or call for weeks and no response whatsoever. Not even a return email. Should've paid better attention to the massive amounts of poor /scam reviews. They're so true SCAM! Don't buy from them. Cheap quality products and the worst customer service ever.
S B.
Non-responsive to customer needs, especially when it comes to making an exchange. Definitely will contact the BBB. Their motto: "If you're not satisfied, we're not satisfied" is false.
Garreth B.
Stop (BAD BUSINESS) do not purchase from Duval. No CUSTOMER SERVICE No refund no exchanges BAD BUSINESS
Vlad
Took a month to deliver. Horrible quality. Received wrong sizes. Customer service doesn't exists. Company phone is disconnected. Total scam!
Jürgen H.
Achtung Betrüger! Ware bezahlt aber nicht erhalten und keine Rückmeldung auf E.mails. Für mich klarer Betrug.
William M.
Outrageous Scam — This Company Should Be Investigated Summary: Total scam — zero communication, zero quality, This company is a complete scam. My order was “lost” for over 45 days, and they ignored every email, had no working phone number, and offered zero customer support. Once they take your money, they disappear. When the items finally arrived, they were shockingly cheap, flimsy, and nothing like the pictures online — pure bait-and-switch. There’s no way to get a refund or reach anyone. This isn’t just bad service — it’s fraudulent and deceptive. They’re taking people’s money and delivering garbage. People deserve to be warned. Avoid this company at all costs — they should be shut down.