DutyfreedepotReviews of dutyfreedepot.com

I was buying goods from this company already couple of times, always got my order on time and exactly how it was described. They will notify you about your payment and shipping of your purchase. It does take about 2 or 3 weeks to deliver but that was in the shipping agreement. I only can find what I was looking for at Dutyfreedepot or at Duty Free Shops in airports. I'll will order from them again.

used this company for the first time last month... they were not recommended to me, i just cruised the internet and found them. as i had never used a duty free company before i will admit i was very nervous of giving my home and credit card details, but thought, nothing ventured, nothing gained.... well, submitted my first order on the 31st sept, received an e-mail to advise me that my order had been processed 2 days later. received my order on 11th october. wonderful service, considering the estimated delivery time was 21 days, so expected my goods 3 weeks from order. have placed my 2nd order with this company on 31st october, had my e-mail to say order has been processed on 2nd of november so hoping my next delivery will be just as quick. i recommend this company. will definately use them again. keep up the good work duty free depot

This by far has been the best web site to order cigarettes on line. The service and delivery time is speedy. They also answer your emails very efficiently when you have a question. Thanks

I work with you the same was as I would work with my best friend! The best delivery the best services the best " friends" Thank you Michel

I buy them for over one year without any problems. Thank you DFD.

I saw some reviews complaining shipments never arrived, but I thought I'd take a chance since I'm in Canada and Canadian Customs is a lot less destructive of inbound packages than US Customs. Once I sent a gift basket of coffee and hot chocolate to California and all that arrived at my friend's house was the torn apart basket. When I called the toll free number to ask a question, dutyfreedepot answered the phone right off the bat and were very helpful. We received our shipment in 14 business days, not too shabby - coming from Israel free of any C.O.D. They send emails updating the status of the order, and to remind you what the charge will appear as on your credit card so there's no confusion. Our order arrived in perfect condition, accurate, and half the price of the other duty free websites. We will buy from this company again - very happy :)

Great Co. to work with. Fast and keeps in touch. Sent me a free carton because 1 package was a little slow comming. AWSOME!!!!!!

I was tired of companies who rely on the shipping/handling charges to make their profit. This is not the case with Dutyfreedepot. And the choice of goods is just perfect. I can still get my favorite cigarettes - Rothmans International.