DutyfreedepotReviews of dutyfreedepot.com

I never received the goods. No refund and they said it could take 8 months only if goods were returned and then they would deduct the carriage.

Hi, So I ordered a box of Marlboro Lights to Switzerland. This dude, Saar Levin ( who has also reviewed and rated himself excellent below - fraudster! ) promised me that I won't have to pay import duties. I also mentioned to him that I am receiving it at a Business Location where irrespective of any preferences, the reception pays for my mail if it has duty and I have to reimburse them. Mr. Saars company actually declares the box as ciggerettes while mailing it from Israel. To add insult to injury, he even puts in this nice card inside which says " Duty Free Depot ". Yeah like the customs guys are uneducated dude!! This is Switzerland man, not some village in Israel where ppl trip on LSD. Im never ordering from a bunch of hippies again. N Saar, I sent you two emails, none of them to which you've responded! Neither have you had the courtesy to repond to my question on your forum. So if you would like to respond, don't ask me to email you again. Find my mails in your inbox and reply to them, or do so here with the world having to see what crap you gotta say! My order ID: 88570 Date: 04/08/2009

I have been unable to resolve for over two months! They took the money out of my account within two days, and haven't received a damn thing! Numerous email, many false promises, and I'm still out over $200. By the way, the second review from Saar Levin: He is the program manager for Duty Free Depot - so you can just forget his review!!

They don't ship goods from US, they are in Israel. Their goods are likely seized by UK custom. No support from dutyfreedepot. You take a risk!