DutyfreedepotReviews of dutyfreedepot.com

Charged my card three times, never received product & when I called to figure it out they banned my account. They will take your money and give you nothing. Be careful!!! They must be paying for fake good reviews, DO NOT USE!!! *Edit* These people have the gall to "accidentally" solicit call you relentlessly only to have them say "oh well you never paid, we know the product didn't arrive but you must pay fee before we can send replacement"

If there is no star, we would rather give no star to this company. Please be careful they would charge your credit card without sending anything over! Since it is happened and in order to protect our right and money, all people would contact the credit card company to dispute, then their customer support start to giving us threaten and keep asking for full amount. If anyone who has never received anything for the goods that he or she plans to purchase, it's consumer's right to dispute the payment without any legal issue! Any company can't threaten any consumer for any reason but this company is doing such thing and do not treat consumers as human beings. We strongly suggest you to stay away from this company, and don't waste your time and money on this terrible seller.

THEY ARE NOT REAL. THEY WILL TELL YOU TO SEND COPIES OF YOUR DRIVERS LICENSE AND COPY OF YOUR CREDIT CARD FOR PROOF IF ITS YOU. THAT'S DUMB. THEY CALL YOU FROM OTHER NUMEBRS AND NOT FROM THE COMPANY. IF YOU CALLED ALL THREE BUSINESS NUMBERS THE SAME PERSON WILL ANSWER THE PHONE. PEOPLE WHO WORKS FOR DUTYFREEDEPOT.COM LEAVES MESSAGES ON THIS REVIEW PAGE, WHAT BUSINESS PERSON DOES THAT.

This company advertises as a "duty free shop" offering authentic international cigarette brands at bottom dollar prices. DON'T BE FOOLED! The cigarettes you will receive will be illegal counterfeits smuggled out of China. These fake cigarettes are illegal and extremely dangerous to your health. Scientists who have analyzed Chinese cigarette knockoffs have found elevated levels of toxic heavy metals like arsenic, cadmium and lead, as well as human feces, saw dust, mold, insect eggs and rat droppings. These crooks operate out of Israel and are therefore beyond the reach of any international law enforcement agency. I received 2 cartons of Marlbo Reds from these unscrupulous crooks that were sold as "made in Switzerland" and "made in Philippines" but whose appearance was identical to several photos of counterfeit cigarettes posted on the websites of Chinese cigarette counterfeiters like Liwong.com. Not only that, but the labeling on both the carton and individual cigarette packs showed OBVIOUS pixelation, which demonstrates that were, in fact, printed using a scanned computer image. It goes without saying that the official manufacturers do NOT do this! I later realized after doing some research that ALL of the products they sell are indeed COUNTERFEIT. The quality of the reproduced cigarettes varies according to brand, but NONE of them are authentic! See for yourselves! Check out Liwong.com and compare them to the photos on their sites. Don't make the fatal mistake of believing these Israeli gangsters when they tell you that they only stock authentic products. It is an unequivocal LIE! I have been defrauded to the tune of nearly $2000 dollars by this company! And the entire time they have exposed me to the toxic cocktail of chemicals and compounds present in their illegal Chinese cigarettes manufactured in underground complexes, with absolutely no concern or compunction for the health and welfare of those who end up unwittingly inhaling these lead and feces-laced Chinese toxic waste dumps masquerading as factory fresh European cigarettes. And I have been devastated by the discovery! If you buy anything from this company you are simply promoting poison cigarettes and international gangsterism.

Over £200 of my money they have and no refund for no goods

I have never received any of my ordered goods or response to my emails requesting order status update. DO NOT ORDER FROM THIS COMPANY!!!!!

Order 168710 was received with awfull stinking POLO blue,real fake dated 2001, and deo spray Lancome same, and just for 100 USD!!Shame on You, my first BAD practice at this shop,NEVER BUY THERE!

I have ordered 400 Embassy No1 from these shysters and guess what they have been seized. Despite me paying extra tax on their website to comply with duty free laws in UK. I have now received a very suspect looking letter from the UK border agency. YEAH RIGHT!!! CON MERCHANTS DO NOT BUY ANYTHING FROM THEM. I paid $182-00 including extra duty tax for 400 Cigs these were not cheap and you still ripped me off. The order no is 138534 for any company fraudsters who like to reply to this.