Michael K.
Honest and trusted
Dutyfreedepot have fulfilled my orders over last 4years thank you and will be more years 100% trusted mike
Dutyfreedepot is listed under Professional Organizations.
Dutyfreedepot (dutyfreedepot.com) has 333 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 142 reviews with 5 stars · Clear filters
Michael K.
Dutyfreedepot have fulfilled my orders over last 4years thank you and will be more years 100% trusted mike
Mikko R.
Ordered 2 cartons and they said that delivery time is 28 business days, but I get cartons within 10 days! Ordered 6 cartons again from company and now I'm waiting how long it takes to receive them.
Vadim
Several times ordered, and tobacco and perfume, all of it. There were no problems. However, do not respond immediately, if you write the mail. And the money is not immediately removed for some reason ... And so all is well.
Geoff N.
I live in the UK so know the risks of the Border Force. My first package arrived promptly. My second package was picked up by Border Force. I emailed Dutyfreedepot and they arranged to send out another shipment free of charge which arrive safely today. I have no problems with them at all.
ian B.
I ordered 500g of golden Virginia 10 x 50g I was a bit reluctant to do so as there was a lot of negative reviews about this company , but then I read good reviews anyway I put the order through on the 21/05/15 it states clearly it can take up to 21days so that was fine after all it was coming from abroad , I received my tobacco today , this company is fantastic , if I go to Tesco / Morrison's / Asda it would have cost me nearly £19.00 per 50g I got mine for £62 for 10 x 50g so I saved £130 . ok so it takes 3 weeks so what if I am going to save £130 every time I need bacca it can take 6weeks!!! just order more before you run out , another thing you know its the real bacca you get !!! and not some rat droppings that's going around at the moment , DUTY FREE DEPOT ARE A FANTASTIC COMPANY I KNOW WHERE I WILL BE BUYING MINE FROM NOW ON . ian ----Grimsby ps---------------- THIS COMPANY IS NOT A SCAM--------------------- the people who have wrote bad reviews about this company are talking rubbish they are probably looking to get refunds and they have their items / or they just like to complain about anything !!!!! trust me this company is great I don't smoke cigarettes , but you can buy them at DFD for 80p for 20 they are over £7 in the uk for Christ sake !!!!!!!
Mr D.
Used this site recently to order some Lucky Strike rolling tobacco. I was concerned after seeing some of the poor reviews below but went ahead with the order. It took a little over 3 weeks to ship to the UK, that was fine though as they explicitly said it could take up to 21 business days arrived. Am so happy to know I have a way to get my favourite baccy in the UK (at great prices as well) and am very pleased with the product, definitely 100% genuine
Brent T.
Although they took a while to arrive they came, I did insure mine for a few pounds though! Communication isn't bad or amazing, but all in all a good product and a good company.
Michael Rihaim - U.
I was introduced to dutyfreedepot by one of my friends and since then I haven't used any other platform for ordering cigs. The shipment was really fast, and the lower prices I get here are lower than the local shops. Well Done!!