Sean K.
Slow shipping and overnight shipping does not exist
To be honest, it was not a person, but it seems DuraMark, that I have a complaint about. We as in the company I work for, needed these signs extremely fast, Now, I had found the exact signs we needed at amazon on 9/6/22, and only cost $30.00 for all 4qty. signs delivered, but I would not have received them for 5 to 6 days (9/12 - 9/13). Again, we needed them extremely fast, after searching I found DuraMark, that had an overnight option, though it was expensive $118.68 for the 4qty. signs and overnight shipping, it was more important to receive the signs fast then saving money, this was on 9/6/22 and I expected the signs within a day or two. After that time had passed, I called DuraMark and find out there is a couple day lead time just to ship, I asked when we would be getting the signs, and I was told Monday or Tuesday (9/12 - 9/13). The same day I would have received them from Amazon for only $30.00 delivered. To make matters worse, we didn't actually get the sign till 9/19/22, two weeks after ordering, that is very far from overnight shipping. So, in short, I paid $90.00 more with "OVERNIGHT SHIPPING" to get the signs a week later than I would have from another company. WOW... Will not order again from DuraMark and will be sure to save others the time and money whenever possible.


