Sally W.
Eye Drops
I had issue with bottles leaking on my vacation and company kindly sent me two new bottles and suggested the bottles must always be kept up right. Faithfully, I kept little, skinny, plastic bottle on bedside table and used when going to bed, once or twice during night, and upon arising. Happy with my solution, I ordered 3 bottles and asked for refund on Lubricant Eye drops (great ingredients that burn and leave my eyes red a long time, --sad sad) and the useless little bottle mirrors. The gal couldn't help me, so connected me to supervisor. Unfortunately, I got answering machine, so left message. Happily, he called me back and gave me more than the refund on my purchase of three more vision clarity eye drops that do help with my eye comfort and lubrication and hopefully, in time, cataracts. Responsive company one can work with!
Response from DR Vitamin SolutionsSep 8, 2016
Thank you for the review, yes we do everything we can to fix any problems a customer might have. We're always available, and if we miss a call we will get back to you as soon as possible!


