DrmelaxinReviews of drmelaxin.us

Haven't received my order. Ordered directly from site, no response by email. Took money and have attempted to take more money fraudulently.

These peels are a complete waste of time and money. The Company demands I mail products overseas....then only wants to give a 50% refund. Please save your money and time DONT purchase Dr Melaxin... it's a scam

Ordered $100 worth of products (3 items). They sent 1 item which was a cheap knockoff of what I actually ordered and want me to pay to send it back before processing a refund. And will not be refunding me the products that I never received. This company is a legitimate scam

I ordered (and paid, obviously) for three Dr Melaxin products, directly from their website (ironically, I thought I would avoid getting scammed). I recieved two products from KOEC? Similar product, rice exfoliant, but totally different brand. Speculating that the products are one and the same with a hefty price difference. They are demanding I pay to return the KOEC products (at my expense) before they will send the products I paid for. I have made my legal position very clear - they just keep saying some version of 'you have to return the products we mistakenly sent before we will send the real ones'. This company is a joke.

I would give a -0 star. I placed my order on 8/11/25. They took the money on 8/12/25. It is now 9/29/25 and I have no product, and no one will reply to my email regarding the status of my order. I'm writing a review on every site that I can find not to order this product and also reporting the to BBB.

Please, please be careful, I paid for a full set of Dr. Melaxim products, they took my money immediately and confirmed purchase and shipping. No further notifications and was promised 24/48h delivery, the products never arrived, none of the emails connected to this works and all emails come back undelivered. After much research it is said the package was delivered to a secure porch which I don't have. No packages were delivered and no way to contact them at all. This is a total scam. I have now gone to my bank in the hope I may be able to get my money back, but who knows. Totally gutted.

I have given one star but I would rather not have given any. This is a fraudulent company that will scam you. The website is setup showing that they are based in London but they are from china. You are unable to contact them either by mobile, email or their online chat line. Do not spend any money as you will not receive your purchase.

You don’t get the product! It’s a scam. Customer service number constantly engaged. Tracking reports it has been delivered by Royal Mail but no picture which is interesting!