Lynnette C.
FIVE POOP STAR REVIEW 💩💩💩💩💩
Dovenmuehle Mortgage, Inc. HAS A KNOWN ISSUE ON ITS WEBSITE WITH ITS AUTO PAY. WHEN YOU GO TO CHANGE THE ACCOUNT INFORMATION, IT VALIDATES THE NEW BANK AND STATES IT IS COMPLETE. IT IS NOT AND THE CUSTOMER SERVICE LINE TELLS YOU IT IS A GLITCH AND SENDS YOU TO TECH SUPPORT TO COMPLETE. THEY ALSO WILL NOT REIMBURSE THE FEE MY BANK ASSESSED. THEIR WEBSITE SAYS YOU ONLY NEED TO CALL IF YOUR AUTODRAFT IS WITHIN 10 DAYS. THEY KNOW ISSUE AND ARE NOT STOPPING THE CHANGE ONLINE NOR ARE THEY AT LEAST CHANGING THE ALERT. THEY TELL YOU TO EMAIL CUSTOMER-SERVICE WITH ALL THE INFO YOU NEED, THEN THEY SEND AN EMAIL BACK STATING THE CHARGE ISN'T ON THEIR END AND TO SEND MORE RIDICULOUS INFO. FIVE POOP STAR REVIEW FOR THEM. 💩💩💩💩💩