Mercedes J.
They don’t properly update their site…
They don’t properly update their site so be prepared to pay for something completely different then you ordered or in a color scheme you don’t like. LOL unprofessional site %100

Curated selection of top-quality vaporizers, bongs, water pipes, vape pens & smoking accessories. Free Shipping & Lowest price online guaranteed.
DopeBoo (dopeboo.com) has 88 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Mercedes J.
They don’t properly update their site so be prepared to pay for something completely different then you ordered or in a color scheme you don’t like. LOL unprofessional site %100
Sam S.
When DopeBoo sells out of a product, they do not remove it from their website. Instead, they sell them and make you wait four weeks to get the product even after letting you purchase 2-4 day shipping. Then, the banger that came with the Battleship was cracked when I received it. I immediately emailed DopeBoo, sent pictures 3 separate times, and they claim they cannot see my pictures because they will get a virus. After over a week without ANY HELP from DopeBoo, and reformatting the pictures three separate times, I asked if I can send them over social media. They told me I cannot because the social media person cannot help me. Prior to sending the pictures to DopeBoo the second and third times, I sent them to another email to ensure they are viewable without issue, which they were. Not sure what the issue is on DopeBoo's end, or why they are so reluctant to help replace the banger.
Brian
Dopeboo is either a scam or their employees are so incompetent it is effectively a scam. 1. ordered product then told its out of stock (fix your inventory, don't let people order items you don't have) 2. offered replacement for out of stock item then charged for difference 3. items shipped out separately due to confusion over 2. 4. Received wrong item. Cheaper small item I didn't order. 5. Customer service confused as to company policy, unable to offer solution 6. Customer service phone lines are just down on Monday, called all available numbers all day to resolve these issues. 7. Still haven't been able to resolve problems. Asked for refund, and I am refunded a smaller amount. Now I need to go through my credit union and will be without a card for weeks. **** THIS PIECE OF **** COMPANY
Michael G.
I ordered a cartridge vaporizer that the website listed in stock. It turned out that I had to wait two more weeks for the item to actually be in stock. When I received my order, they shipped me the wrong item. The customer service phone number is some generic voice mailbox. They haven't responded to the voice messages or emails I have sent over the past two weeks. I just want to get the item that I paid for, but there is no customer support. There are many other online retailers for vaporizer products. Don't order from this one.
rob D.
One product I received had a chip in it and vaporizer I ordered was not as advertised. I'm very disappointed in shipping time as well. I will spread the word inside the community of like minded individuals!!!
Joel E.
Dopeboo are rip offs take money no receipt and then deny. Scam scam
Ryan M.
It’s a scam. They sell stuff n don’t send it to you.
Joseph G.
Just terrible. I ordered a Pax 3 from DopeBoo. DopeBoo promised free delivery within 3 days. I ordered the Pax on 11-12-19. I still had not received it by 11-24-19. For some reason, USPS had returned the item to DopeBoo on 11-16-19, and DopeBoo made no effort to contact me or reship the item. When I contacted DopeBoo, they said they would charge me to reship the item to me (even though I qualified for free shipping), and if I canceled the order, they would charge me a 20% restocking charge (even though they claim to accept returns for full credit if notified within 7 days of delivery with no restocking charge). So now I have to dispute the charge, buy my Pax elsewhere, and get through Thanksgiving with no vape. What a horrible company.
Response from DopeBooNov 26, 2019
We sometimes make mistakes, and we can certainly admit when we do. This was absolutely not the case. The reality is we decided to severe relations with this person because of bizarre and abusive behavior. The only true piece of information in the review is the shipment did not arrive on time. The fact is the address entered by this person was incorrect and it's the only reason the shipment was not received within the delivery window. This happens from time to time, it's typically no big deal and easily solvable. Unfortunately, this person then chose to aggressively blame us for shipping to the incorrect address and demand we fire people on our team. We then received a phone call where this person was cruel, verbally abusive and threatening. We politely communicated to this person they should take their business elsewhere.