DomiDocs, Inc.Reviews of domidocs.com

Today I spoke with Customer Experience Representative Thiago. Initially I called about an alert which he resolved for me in short order! Then I asked him about how long until our protection plans have until they must be renewed and, again, he gave me the precise information I needed right away! He also updated/confirmed our contact information which was just as important. The last issue was that I was having some difficulty checking alerts once I log on into our DomiDocs Homelock accounts. Thiago “walked me through” the steps and I was able to understand the next time I need to check. I can unequivocally say that Thiago provided me with superior customer service. He is very knowledgeable, patient, articulate, and CUSTOMER-FOCUSED! His professionalism, demeanor, and work ethic are a highly favorable reflection of your company. I recommend that his manager formally recognize Thiago’s job performance and seriously consider him for a fast-track promotion!

Thiago was knowledgeable and helpful. He answered all my questions. A kind and caring individual who immediately assisted with a phone call. Thank you!

Had trouble logging in as I could not re-set my password. Also, I am visually impaired and have an issue with the 'clutter' on your website. Shari was very helpful and patience with me as I moved around the sitel

Shari helped me and reviewed the services I am receiving from your company. She also reminded me of the discount I will received by buying your services for 3 years.

Shari, my customer service contact, answered all my questions and was patient in listening to my reasons for wanting fraud protection for my house. She called me back the following day after I got the Homelock coverage. She kept her promise to call back the next day which shows integrity and following through on a promise.

customer service agent was very prompt, complete, and gracious. in today's world i really appreciated it.

Great service. Spoke with a person directly who answered my questions.

I called to request a copy of my deed and was able to get the ball rolling and within the hour I received my deed via email. My experience with DomiDocs has always been excellent.