Bryan A.
Airpod Pro Second Gen Order-2023
*Item never delivered* Ordered 2nd Gen Airpod Pros on the 2nd of December. By the 7th of December I had tracking information from USPS saying that a label had been printed, but the item was never delivered. I held off, thinking that the status would change, but after a few days reached out to them on their website. I got no response. I tried twice more to reach out to them via their website and email, and was not responded to either time. I tried calling, but every connection/routing option on the phone service main menu opening is a prerecorded message telling you to reach out to them via the website. Now it is the 20th of December, I have no tracking information other than a label being created. *Edit: 12/21/23 A representative of the company contacted me via text message on the 21st of December following my review. To make things right, they are pending a refund for the item in addition to keeping the original order open. The refund was received the same day on the card that I used for ordering. I still did not get my question about the shipping answered, but will update when it is. Edit: 1/4/24 Product was never delivered. Got a refund after doing a mad runaround (see above). Seems sketchy. Couldn’t get back in touch with the agent that reached out to me before. I would not recommend this company.


