KarmaSpeaks
Terrible service
Terrible service. I applied for a job as a telehealth therapist and the person who scheduled a call with me (Morwin) didn't even show up for a scheduled call he basically ghosted me. When I emailed the support no answer so I had no choice but to delete my account with them. I would be very cautious applying with this company to get paid I would be worried due to poor customer service.
Response from DirectShiftsSep 10, 2026
Thank you for writing this. A scheduled call that no one showed up for, followed by silence from support, is a failure and we are not going to argue with it. On the pay concern: hiring and payment run on separate systems here. Clinicians who work shifts through DirectShifts are paid on a set schedule that does not depend on the recruiter who scheduled an interview. We understand why a bad first experience would make you doubt that, but we would rather you hear it directly than assume. Two things we would like to do. First, confirm your account deletion request was actually processed. Second, find out where your support email went. Please write to [email protected] with "Trustpilot" in the subject line and it will route to our team, not the general queue. Team DirectShifts




