Direct LiquidationB2B liquidation auction marketplace for wholesale surplus inventory, customer returns, closeouts, overstock & refurbished goods sourced from top retailers.
Direct Liquidation (directliquidation.com) has 56 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Scott C.
Scam. Do not buy from this company. They will take your money and ship nothing. I have reported them to my visa for fraud and the better business bureau has been contacted.
Response from Direct LiquidationSep 24, 2024
Pretty sure this review is in the same boat as the last one. I'm sorry it sounds like you were ripped off but our company is very much real and ships it's orders. Do you have an order number?
jim M.
BIGGEST CROOKS ON THE PLANET_ STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hopefully, Direct has finally reimbursed us for our loss, and , if so, looking forward to future business - 09/27/2024
Response from Direct LiquidationSep 24, 2024
Sorry you feel that way Jim. How can we change your perception? We value your business and would love to work with you in the future.
Rossy P.
Aún no he hecho mi primera comprar pero me gustaría saber qué tal le fue
Response from Direct LiquidationSep 24, 2024
Can you please remove your 1 star review if you haven't placed an order with us? Not sure why you would rate us 1 star having never ordered.
SK
Hello, I have no words to describe how disappointed I feel about the pallets received. They said that it was 75% working goods, which is wrong because it is 90% damaged goods from the pallets(12) I received. Almost all the items had receipts attached that read "Return Reason: damaged", whereas they (DL) said there was no way of knowing that. For example, one pallet containing grill and washing machine are both damaged and in non-working conditions as per the receipt attached to them, so that is one pallet which is a complete waste, which makes 0% working item from one pallet. I will not be able to get back the money I spent in purchasing/shipping this lot not even closer. Please don't sham people like this. It is a lot of money, hard work, and time that I put into buying, transporting, and sorting this lot. But I will not be able to even make enough money to get my money back, on top of that I might have to rent a dumpster to get rid of all the damaged goods. This is a total loss and disaster for me! This is truly frustrating. Thanks
Response from Direct LiquidationSep 24, 2024
I'm sorry for your loss. We have no way of knowing the working condition of the goods. These are untested, raw customer returns. Nobody is touching them to verify functionality. That is why the price point is 10 - 25% of retail. Referring to our company as a scam is just not accurate. We provide a service selling untested customer returns from major retailers. I can feel your pain, but there will be some losers when buying raw returns. This is really a numbers game. I would love to win back your business. Please let me know if there is anything we can do to make this right in your eyes.
xavi
Direct Liquidation is terrible. They cancel your orders without any reason and you already lose weeks when you find out they are horrible from start to finish. Do not trust them. Stay away.
federico T.
Worst experience ever. we're an international buyer, and we scheduled a pickup with our courrier according to their terms. Every things ok till DHL picked up our goods than at this point DHL asked them for information that was MANDATORY for the shipping and that DHL said mandatory from directliquidations, At this point direct liquidation totally refused to provide this information to Dhl. Sounds like dhl one of the biggest shipper of the world don't know how to ship? :)) unbelivable. We and dhl tried in any way to ask them for this information but totally uneffective, their support refuse to cooeperate in any way and keep posting same copied and pasted answere. We lost money of the goods and we lost money for the failed attempt of shipping of dhl. Probably they wanted to force us to use one of their suggested courrier or the closing price of the auction was to low for them. Anyway really bad experience and loose of time and money. If you are a buyer outside usa please totally avoid this company. STAY AWAY.
