Direct InteractionsReviews of directinteractions.com

I chatted with Kristy D. (4782) today. She was enjoyable to speak with and answered and assisted with all my questions. It is great to have a friendly helpful voice on the other end. Kristy D. is the best!

Great customer service from Chris (S) 18511 He was so helpful & knowledgeable about my unemployment benefits that, I have been waiting on forlast10 weeks, just very great full there is good working people out there they care about others!! This world needs more of this great individual in it! Thanks again, Tracy

Dan 1500 from Ohio unemployment was awesome ,polite, and very informative.

I spoke with a Ms Danielle Ayers (from North Carolina) this morning in regards to unemployment assistance being put on hold. To my surprise after waiting nearly a half our to speak with someone,my call was disconnected.Ms Ayers not only called ME back,but she did it TWICE! Her attitude was great end her customer service was above and beyond.

I spoke with a lady named Janet W she had wonderful customer service didn’t make me feel uncomfortable at all got me through my experience quickly and very nicely

I spoke with Donna from Ohio Unemployment on April 28. I had a unemployment claim from the 20th of March for 2 weeks I was laid off. As of the 28th of April I still had not received any payment. I had called several times to see what the issue was and Donna was the only one to take time with me to get it straightened out. Donna was very patience, polite, and she really cared about giving me the help in making sure things were made right. It's people like Donna who are a asset to the company. Thank goodness I was the lucky one to get her when I called. She is wonderful in customer service and really cares about people. Many thanks to Donna.

I spoke with agent Brenda Mack today with the Ohio department of unemployment ... she was the best of the best in this ordeal for me she went through my claim and told me exactly what was going on like no other agents had done !! She is 1 of a kind and they are so lucky to have her as an employee !!!

On 4/12/21 at approximately 2pm, I called about some ongoing issues I have been having with unemployment in ohio. The agent who answered my call was Rachel ID: 17636. She was awesome!! She listened to me, she was SO helpful, she was the sweetest lady. She figured out what the issue was, and took Immediate action to fix it. She was just so pleasant to talk to, I almost didn't want to hang up. She just made my whole day better!