Dinolingo Reviews | Read Customer Reviews of dinolingo.com

DinolingoReviews of dinolingo.com

3.5229 reviews
Language Learning
30 Broad St., 14 FL 1454, New York, New York

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Dinolingo

About Dinolingo

Dinolingo is an online language learning website and app for kids. It is available in 50 languages including Spanish, French, German, Italian, Japanese, with over 30,000 online activities.We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged. Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.

Dinolingo (dinolingo.com) has 229 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: dinolingo.com
Website: dinolingo.com
Category: Language Learning
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 81% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dinolingo reviews

Showing 43 reviews with 1 star · Clear filters

Adam W.
Dec 12, 2025
This app randomly charged me a $19 fee
This app randomly charged me a $19 fee. Didn’t even have an active subscription. Never even been to the site. And didn’t have the app downloaded. Very bizarre. The fact that they offer absolutely no refunds under no circumstances tells you everything you need to know about this company. demonstrates extremely poor customer service and operations.
Response from DinolingoJul 1, 2026
Hi Adam, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning it would be to see a charge that you weren't expecting, especially if you don't believe you had an active subscription or even used Dinolingo. We'd like the opportunity to investigate this with you, as we'd like to determine where the charge originated. Please email us at [email protected] with the email address that may be associated with your Dinolingo account (if applicable), the platform where you believe the charge originated (such as our website, Google Play, or the App Store), and any receipt, transaction, or billing details you have available. Our team will carefully review the information and work with you directly to resolve the issue.
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Mary N.
May 14, 2025
Not what I signed up for
Not what I signed up for. I should be allowed to learn in private like my free trial. The second you pay up, you start getting stalked by neighbours and contacts even though you did not give access to your contacts. I wasted to learn basic maths in private and now I’m being followed by people which I didn’t sign up for. This is a sham business, no way of getting in contact with them once they have taken your money. I wanted to learn really enjoying it until I realised my learnings were not private and no way of stopping people stalking your progress. This is theft!
Response from DinolingoJul 1, 2026
Hi Mary, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning it would be if you felt your privacy was not being protected. We appreciate you sharing your concerns regarding account privacy and the difficulty you experienced trying to contact us. We'd like the opportunity to investigate this with you and better understand what happened. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any additional details about what you experienced. Our team will carefully review your account and work with you directly to address your concerns.
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ChazzaT
Dec 1, 2024
Extremely hard to cancel
Extremely hard to cancel. When it comes to cancelling they send you to a bunch of unhelpful articles. When you try to contact them, they try to send you back to these articles. Moreover, the articles that they provide are not clear. They say they provide "self-management" portal - but it's impossible to self manage.
Response from DinolingoJul 1, 2026
Hi ChazzaT, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to spend time navigating help articles without being able to manage your subscription successfully. We appreciate you pointing out that the guidance and self-service portal did not meet your expectations. We'd like the opportunity to look into this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any additional details about the issue. Our team will review your account, investigate what happened, and work with you directly to help resolve this matter.
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Victoria
Oct 19, 2024
Please be honest and decent
Please respond to my refund request. On 30th September I asked you to cancel my account as I could not find how to cancel it. I was charged on 17th September, despite not using the service. You told me my account was cancelled but refused to refund me. On 17th October you charged me again, I contacted you immediately and again asked you to contact my account and to refund the charge. Again you refuse. Please issue the refund at least for the 17th October. This is for the next month, when I have absolutely no intention of using your service. Please by honest and decent.
Response from DinolingoJul 1, 2026
Hi Victoria, Thank you for taking the time to share your experience. We're sorry to hear about the frustration you've experienced, especially after requesting to cancel your account and then seeing another charge. We understand why this situation would be upsetting, and we'd like the opportunity to review what happened. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any receipt or order details you may have. Our team will carefully review your account history, including your cancellation requests and billing records, and work with you directly to help resolve this matter.
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Jessica M.
Jun 26, 2024
I didn’t even set up an account I…
I didn’t even set up an account I closed it out and they still charged me like 220$
Response from DinolingoJul 1, 2026
Hi Jessica, Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We understand how concerning it would be to see a charge if you believed your account had not been set up or activated. We'd like the opportunity to investigate this for you. Please email us at [email protected] with the email address that may be associated with your Dinolingo account (if applicable), the platform where the charge originated (such as our website, Google Play, or the App Store), and any receipt or transaction details you may have. Our team will carefully review the billing records and work with you directly to help resolve the issue.
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Renny
Jun 13, 2024
Beware of their subscription service
Beware of their subscription service. They will not send notifications for their annual subscription renewal. This company has a no refund policy. Borderline scam. My wife subscribed thinking it was duolingo due to the similar name.
Response from DinolingoJul 1, 2026
Hi Renny, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it can be when a subscription renewal comes as an unexpected surprise. We also appreciate you sharing your comments regarding the confusion between Dinolingo and similarly named services, as feedback like this is helpful to our team. We'd like the opportunity to review your account and the renewal with you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform your subscription was purchased through (such as our website, Google Play, or the App Store), and any receipt or order details you may have. Our team will carefully review your account and assist you directly.
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Justine P.
Mar 13, 2024
This is a terrible language program
This is a terrible language program. It constantly has glitches where the phrases don't play at all or only the last half of words are played. The buttons are constantly freezing which means you have to refresh the page dozens of times in short period of time. Such poor quality, it is not even worth the free trial (for which you do have to enter your credit card details). I only tried it because they have a Danish program, but if you need any other language use StudyCat instead, it is night and day with the quality!
Response from DinolingoJul 1, 2026
Hi Justine, Thank you for taking the time to share your detailed feedback. We're sorry to hear that technical issues prevented you from having a positive experience with Dinolingo. We understand how frustrating it must have been to encounter audio playback problems and frequent page freezes, especially while trying to learn Danish. We'd like the opportunity to investigate these issues further. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), the device and browser you're using, and any additional details that might help us reproduce the problem. We'll share your feedback with our technical team and work to improve the experience.
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ericakerr
Mar 13, 2024
Stop charging me I only did freee trial.
Stop charging me I only did freee trial.
Response from DinolingoJul 1, 2026
Hi Erica, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is to see charges when you believed you had only signed up for the free trial. We'd like the opportunity to review your account and billing history. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you started your free trial through (such as our website, Google Play, or the App Store), and any receipt or transaction details you may have. Our team will carefully investigate the charges and work with you directly to help resolve the issue.
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