Steven A.
Dingmun decal rugs
The decals on the carpet have nice colors.But the problem is that since I got it the carpet maybe 2 or 3 weeks ago they fold it when it's being delivered. It's not rolled, I still can't get the wrinkles out. I've tried everything so I probably won't order another one. Thanks again.
Response from DingmunSep 25, 2025
Hi Steven, Thank you for sharing your experience, and we’re truly sorry for the issue you experienced. We’ve just sent you an email with simple, step-by-step tips to smooth out the folds and wrinkles. Please feel free to reply to that email anytime — we’re here to help and will stay with you until everything looks great. Thanks again for giving us the chance to make this right.



