Karen
You guys were great
You guys were great. Thank you for all you help on checking the value of my car Thanks Karen
Response from Petty Details Appraisal ServicesSep 1, 2020
You are so welcome - glad to be of assistance!

We help consumers, body shops, attorneys and claims professionals with diminished value claims and total losses.
Petty Details Appraisal Services (diminishedvalueexpert.com) has 42 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingCars & Trucks · Seagoville, Texas · Since 2012
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Showing 41 reviews with 5 stars · Clear filters
Karen
You guys were great. Thank you for all you help on checking the value of my car Thanks Karen
Response from Petty Details Appraisal ServicesSep 1, 2020
You are so welcome - glad to be of assistance!
Edward and M.
Great people! The Petty Details team took the time to understand what we needed and then explain their services and what actions to take. They took the time to email us and speak to us over the phone several times to make sure we were okay with everything we were doing. Upon their recommendation, and with their help, we moved forward on our own and received exactly what we hoped for with our claim. My wife and I are the type of people that take fault for everything, even when it is not our fault, at all. This accident was not our fault. Filing a claim and "going after" the insurance company did not make us feel good. Petty Details walked us through this concern and helped us to understand that it is the responsibility of the insurance company. Petty Details is not "out to get" the insurance company, but accountability for what is right. Thank you Petty Details!!
Response from Petty Details Appraisal ServicesAug 3, 2020
Thank YOU for sharing your story and for the kind review! We try hard to pass along knowledge to anyone who needs it in a situation like yours and we are glad we could help!
Nick
Petty Details is a great example of a super professional and awesome company to work with. Very knowledgeable and willing to answer any questions I had about my diminished value claim. They help take the stress out of an insurance claim.
Response from Petty Details Appraisal ServicesJul 20, 2020
Glad we can help Nick! Thanks for sharing your experience with us!
Valarie J.
Wow! Justin and Jen know their business. Even on my older car that the insurance company totaled, they were able to help me get $1500 additional. I referred them to someone else the very next day.
Response from Petty Details Appraisal ServicesSep 1, 2020
Awww thanks so much Valarie! We sure do appreciate you!
Elizabeth
I can’t thank Justin and Jen Petty enough! They helped me navigate a very difficult case with a rental car insurance company. I was hit by an uninsured driver in a rental car and the experience with the insurance company was so awful. I hired Petty Details after my case had drug on for 3 months with no end in sight. The insurance company wanted to only give me $10,000 (including all fees that had accumulated) for a 2018 Jeep Wrangler and I would have to keep my car and deal with the salvage title myself since the insurance company didn’t deal with things like that. Not only did Petty Details talk to the insurance company for weeks on end negotiating the settlement for my vehicle, they also found a buyer for my car that gave me a great price! Thousands above what I had found on my own. Thanks to them I was able to get a fair value for my vehicle after being lowballed for months! They definitely when above and beyond what they charged me for and I am so thankful for them!
Response from Petty Details Appraisal ServicesSep 1, 2020
I am so glad we could help you move past that situation with only some minor scarring! :) Glad we could help and thanks for the review!
Edgar T.
All I can say this guys did a wonderful job helping me out on my diminish value good people thank you guys for yalls help
Response from Petty Details Appraisal ServicesSep 1, 2020
So glad we could help!
Jonathan
Justin from Petty Details Appraisal Services is friendly and knowledgeable. His advice was so great that I was able to get my insurance to stop low balling me on my total loss settlement, after just a free consultation. If you and your insurance don't agree on the value of your vehicle, I strongly recommend talking to Justin about your options.
Response from Petty Details Appraisal ServicesSep 1, 2020
You are too kind! Thanks for telling your story!
Carrie
Dealing with a first time total loss with our insurance company was proving to be difficult, frustrating, and down right irritating. We had just bought a car for my daughter and in less than two weeks a hog ran out in front of her. We went from thinking it would be ok and get fixed, to getting a call that it was a total loss and we need you to do this and that quickly, etc etc. I was feeling rushed to make decisions before I even knew what was really going on. The body shop that I was expressing my frustration to trying to figure out what to do recommended to call and consult with Petty Details and see if they would be able to help in any way. I was told before I called to be mindful that Petty Details would be up front and tell you if it’s good or bad. I LIKED knowing I would not get the run around. After one phone call, I was feeling a weight lifted and like we had a direction to go armed with information even if they couldn’t help us. Fortunately, they were able to help and they made the whole situation quick and much easier! I would gladly recommend anyone to give them a try and know even if they can’t help, they will point you in the right direction. It’s comforting knowing if this ever happens again we are armed and ready to face it and know where to turn to when we need help! Thank you Petty Details!
Response from Petty Details Appraisal ServicesSep 1, 2020
Really happy that we could step in and make things begin to go in the right direction for ya! Keep our number in your phone - we are here any time!