Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Claim this listingInvestments & Wealth · Las Vegas, Nevada
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Showing 441 reviews with 5 stars · Clear filters
John C.
Brittany Cole is always helpful, courteous, and professional. It is a pleasure to interact with such high caliber people. Thanks- John Copeland
Response from digitaltrust.comJan 22, 2026
John, we appreciate the warm words. Should you need anything, please don't hesitate to reach out. Have a great day!
Keith S.
I called to enquire about a bill I received in the mail. Turns out it was a mistake and Brittiany Cole was able to very quickly assist me without any issues. She was very nice to me and very helpful. Sorry I do not recall the exact date.
Response from digitaltrust.comJan 22, 2026
Keith, we're sorry to hear there was a mistake on your bill but we're glad that Brittiany was able to sort if out with you. Thanks for your feedback!
Christine B.
I've been a long-time customer of this custodian (10 + years) and James Macariola was able to answer all my questions quickly and respectfully.
Response from digitaltrust.comJan 22, 2026
Christine, we're honored to have you as a 10+ years client. Thank you for the feedback on James. Please don't hesitate to reach out should you need anything else.
Shannon P.
Amanda took the time to explain what I wasn't understanding so i could correct my paperwork to make it correct.
Response from digitaltrust.comJan 22, 2026
We're so glad you're enjoying the BitcoinIRA experience, Shannon! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
James H.
Called in to get assistance with my valuation and check on a couple of things before filing. Also needed the form reactivated and Brittany Cole assisted in getting my issues resolved. Thank you.
Response from digitaltrust.comJan 22, 2026
Thank you for your feedback on Brittiany's care! We appreciate you, James!
Miriam W.
I felt and observed her professionalism and sincerity to do her best to help me with my needs. She went over and beyond what was expected to make me feel understood and confident with the future of my requests.
Response from digitaltrust.comJan 22, 2026
Miriam, we really appreciate your kind words! Thank you for being a client!
Kimquy K.
Brittiany was knowledgeable, professional, thorough and pleasant. She answered questions methodically and with clarity. Excellent customer service skills. Please have her train new staff. Thank you. PS: Apologies for having initially spelled the representatives name incorrectly.
Response from digitaltrust.comJan 20, 2026
Kimquy, we're so happy to hear Brittiany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
D_Pultzmsn.com
Very helpful
Response from digitaltrust.comJan 20, 2026
We're here to help, D! Let us know if you need anything else in the future.