Randall E.
Bad customer service
I initially bought a glass replacement and digitizer replacement kit. I misplaced the tool kit portion of the set, and attempted to contact the business to see how to proceed. They sent me an email about downloading instructions, but no mention of whether they could send me another tool kit or if I had to purchase a new one separately on my own. I gave up getting ahold of someone and just bought the tool kit. Terrible communication as far as customer service goes. A simple call would have satisfied me. Wasn't an option.