Digital Supply USAReviews of digitalsupplyusa.com

It doesn’t work. The screen comes on but the touchscreen doesn’t work. Also there is a line across the screen on the bottom right.

Horrible company, IF you buy from them use PayPal or some method that has purchase protection as they will steal your money if your parts have issues, nothing will be their fault. Of course there are no people to talk to as their number is just a voice mail. I purchased a Note 8 digitizer and installed it with no issues (supposedly Samsung refurbished but I should have raised a flag when I saw the ripped copper foil on the back when I opened the carton). After a few days the top half of the screen started flickering in and out. I contacted them about a new screen and was told I had to buy a new one and send my old one in for testing to see if I could get a refund. I should have known right there I was getting ready to get screwed. I bought a second screen and shipped the bad one back in the box they sent me the new one in. Lo and behold after having it for two weeks they tell me I damaged the screen and would get no refund. They sent me a pic of an issue with the screen that was not present when I sent it in. 150 bucks down the drain to these lying fraudsters. Spread the word far and wide not to buy from this company. I will be posting on every site I can to keep people from getting screwed by these cheats.

They are a horrible website to order. I ordered a screen from this website and it was supposed to take 14-28 days a whole month and a half and I still didn’t recieve my package so I emailed them if they forgot to send my package and if so to cancel the order. They just ended up shipping the screen although they forgot to ship it in the first place. Because they said it got lost in transit but would not provide the tracking number to prove it... and then I recieve this screen like 2 and a half months after I ordered it... and they want me to pay for the return shipping

Be very careful with this company. They shipped the items almost a week after the purchase. If you are in a hurry for your parts, do not purchase from them. I am not sure about the quality of the parts yet but will come back to add my review.

Refused to cancel order minutes after I placed it. Then refused to refund my payment a month after I returned the screen. Very shady business.

Be careful with this company they have been reviewed by the Better Business Bureau (BBB) as being red flag for problems.

I have tried to contact you guys and only allowed to via email, the screen worked on initial plug in but after installing the screen no longer worked Wanted some help but all I got is our policy says no returns after installing Very disappointed I was even willing to buy another if you could help but you guys only offered 5 dollars off

I placed an order on Sep 29 which was continually back ordered and DS USA could provide no ETA for the product. I found out about the back order only because I followed up after a couple of weeks. Then I repeatedly followed up for status and usually after a few days got a reply the item was still out of stock with no ETA. During the back order period I received numerous emails asking me to rate my purchase, asking how the item was working and letting me know there were only a few more in stock. The site showed the item was still in stock. I pointed all that out in a few of my follow ups but got only excuses. Finally on Nov 25 I cancelled the order and the next day received another email that the item was in stock. SERIOUSLY? I reordered and after a couple of day’s followed up and was told it was en route. I followed up today again because the DS USA site showed the order was still in process but should have shipped if it was “en route”. Today I was told what was meant by en route was that the order had been sent to the warehouse for processing. In no world is that “en route”. Now because the order won’t arrive in time for my need I’m told I’ll need to pay to ship it back. The WORST experience, although since ordering from this company I have found numerous bad comments on Reddit and elsewhere so clearly the high rating on the DS USA site is because they must remove bad reviews.