Creator EventsReviews of digital-product-stores.com

Customer service is terrible. First off, they hide behind email which means a problem that could have taken 5 minutes to fix takes days. Then, there is the poor quality of help. Like most of the younger generation today, it is easier to blame someone else than to take the time to fix the issue. Even when you give detailed information, the customer service rep would rather blame someone else. It doesn't matter the needs of the customer, just pass the blame on to someone else so you can go back to your video game.

On August 9, 2024, I purchased the $20 Digital Product Store offer along with a $97 “Upgrade” to obtain a digital store featuring 30 or more digital products for resale. I was extremely disappointed upon receiving my “store.” These stores are merely single landing pages showcasing only ONE product—a bundle of 30 or more products. That’s all. Additionally, the pages are generic and not something I would feel comfortable selling to anyone. Immediately after joining, I was prompted to pay for a YEAR of hosting (which I suspect they earn a commission from) and to purchase a domain name through them. They also advised me to spend hundreds of dollars to form an LLC (through their affiliate company) before even starting to set up my business. This was just the beginning of the upsells that were not disclosed upfront. The $97 upgrade I paid for consisted of classes aimed at upselling me to a $497 product and testimonials from individuals who made substantial money from a completely different (and much more expensive) course. I addressed these issues and politely requested a refund. After four requests, they finally informed me that their refund policy only allows for a refund after 90 days and that I must actively try to sell their product. I explained that I did not want to sell their product to anyone because it was subpar. Additionally, I did not want to spend $90 on hosting plus advertising costs, which would exceed my initial investment. Despite giving them every opportunity to rectify the situation, they dismissed my concerns. I am writing this to caution anyone considering investing in their digital stores to STAY AWAY! I hope this message saves others from the financial loss and frustration I have experienced. Sincerely, Jonathan Gilbert

This company is a scam. I had doubts from the start, and they only proved me right The site looks awful, and they were annoyingly unhelpful with every question I asked. The whole experience was far worse than i could have imagined.

So… This is my problem I worked my Gluteus maximus off to get my website up and running. Unfortunately, I followed all their instructions and there were some technical issues. The technical issues were not dealt with and every single question was not dealt with for two days. I was so excited to get my store up and running And I couldn’t get a response to even one question for 48 hours. I’ve asked for a refund and now I’m getting emails asking for some kind of compromise. They promise you a full refund if you’re not satisfied, but now they’re fighting me on it so beware!

Digital Product stores is the worst. The website setup was a nightmare, and the support team was useless. I wish I could give 0 stars.