DigiCert, Inc.Reviews of digicert.com

Many thanks to Fadia. She was very helpful.

Great customer service experience. Mina was very helpful, professional, and resolved my issue quickly. Everything was handled smoothly and efficiently. Highly appreciated!”

every time i start a chat looking for help and coordination the team is very helpful and prompt & positive reply, my last conversations with Simon, Leona, Palesa is very helpful and the query or clarification is immediately resolved

Valerie was awesome when assisting me with org verification.

Very helpful in getting my business verified. Given the nature of how our company is registered with different legal and operating names, it was confusing to get through the verification process. The support staff, specifically Kaythlynne Dennis, was amazing at walking us through the process.

I recently had the opportunity to speak with Valerie from DigiCert’s validation chat support, and I wanted to take a moment to express my sincere appreciation for the exceptional assistance she provided. Valerie was incredibly patient, professional, and resourceful throughout our interaction. She took the time to clearly explain the entire validation process, carefully identifying which steps were missing on my end and guiding me through each one in a thorough, step-by-step manner. What stood out most was her willingness to remain on the chat while I navigated through my emails and gathered the necessary information; something I truly appreciated, as it made the experience far less stressful. Valerie’s dedication to ensuring I fully understood the process and her commitment to helping me resolve my issue did not go unnoticed. Her level of support reflects very positively on your team. Thank you very much, Valerie, for your outstanding service. Please keep up the excellent work!

My experience with Digicert has always been a positive one. Today my agent was Mitch Keyster; he was very helpful and patient.

Great support experience on Digicert Validation Chat! Digicert is by far the best public Certificate Authority in terms of support they offer. Validation experiences are always smooth and any escalations are handled quickly through live chat. Mitch Keyster in particular helped us greatly.