DigiCert, Inc.Reviews of digicert.com

Bernice was OUTSTANDING. I have been working with Digi for 9 years now, engineers to the people on the front line. Not that I have ever had bad service, couple times that were questionable. Bernice was in a class all of her own, her patience, knowledge, willing to stay on the call with me for the entire issue for 3 different certs was not something you see today in customer service. She could have easily said "thats not my department", "I dont work on that" or "let me get you to another team." She didnt say anything of the sort except, "Iet me see what I can do." This "can do" attitude is something that has been lost in today's world of customer service. I applaud Bernice and hope if I ever have an issue again that I get her or someone like her from the support team. Again, THANK YOU BERNICE for all the assistance you gave to me today!!!

Nach laengerem hin und her wegen Organization Validation mit Support, wurden wir von der Frau Schmidt angerufen und sie war sehr freundlich und hilfreich (genau was man sich vom Support erwarten wuerde), hat sich unser Problem persoenlich vorgenommen und eine efektive Loesung gefunden. 5 Sterne fuer Frau Schmidt

I hate validation calls, but Mitch Keyster got it done quickly. Thank you!

Had a great support chat with Mitch Keyster. Helped me instantly to get my issue fixed. Great experience!

This one deserves a raise, in both pay and position. Was extremely helpful, respectful and understanding. Our customer was really stressed out(we are reseller) and the support delivered by Wagiedah made their stress go away, Wagiedah delivered as promised!

Great support, fast and efficient

I was extremely satisfied with the conversation I had with Wagiedah today. They were able to answer my query promptly and gave me the assurance I needed.

Valerie was helpful and was able to handle my request quickly and professionally. Excellent work!