diasporaco.comReviews of diasporaco.com

I am extremely disappointed with my experience. I placed an order with Diaspora Spice Co. and received it in a timely fashion, but the order was incorrect. Since then, I have sent multiple emails and reached out via Instagram messages, but I have received absolutely no response. It is incredibly frustrating to be completely ignored after they take your money. The pretty packaging and media hype are good, but their customer service is absolutely horrible. I will not be ordering from them again.

High-quality spices, and I appreciate their support of local farmers. What I am giving only three stars for is the customer experience. I was placing an order that was left abandoned because I was looking for specific things that I could not find. They were quick to email me about finishing my order, but when I responded asking about what I was looking for I got a Robo answer that was of no help. I felt that the whole image of a small business, their "story" and "personal interactions" with you, is just marketing. I say this because I have interactions with another business bigger than them that provide me fresh fish, and they will actually read my emails and respond within a day or two. That's why they have my business.

I have repeatedly tried to cancel my subscription but continue to get charged for deliveries of products I no longer wish to receive. I have tried to contact the como both by phone and email and have not been able to reach them.

I love Diaspora Spice and everything they stand for! The spices are unusually fresh and flavorful - the Turmeric and Ginger are much better than those from other spice companies. I appreciate they they pay their suppliers fair prices and they cut out the “middle people” to get spices to us more quickly. Great company!