Sharon Von S.
You sent me expired tests
You sent me expired tests , this is not acceptable .
Response from Diabetic WarehouseAug 20, 2025
Hello, Please reach out to our customer service team at [email protected] and we will be happy to help!

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 228 reviews with 1 star · Clear filters
Sharon Von S.
You sent me expired tests , this is not acceptable .
Response from Diabetic WarehouseAug 20, 2025
Hello, Please reach out to our customer service team at [email protected] and we will be happy to help!
Donald G.
I ordered Dexcom G7 Sensor (3 Pack). Upon receiving these devices via USPS one of the 3 sensor boxes was crushed. Upon using a G7 sensor from a different sensor box it failed upon start-up.
Response from Diabetic WarehouseAug 19, 2025
Hello, Please reach out to our customer support team so we can help you with this! Email us at [email protected] Thank you!
dr nancy R.
well it took a month to arrive the needles bent in 2 placed
Response from Diabetic WarehouseAug 14, 2025
Hello, Please email us at [email protected] about this and we will help make it right. Thank you!
Thomas B.
Paid for 2 to 4 day delivery didn't get it until 6 days and you say you no control over it once you hand it to the shipper but if you are going to charge for it then it's your responsibility to make sure the carrier gets it there as promised.
Response from Diabetic WarehouseAug 4, 2025
Hi, please reach out to our customer service team so we can help remedy this. Ph: 240-771-0088 Em: [email protected]
Bonnie
I never received my last order.
Response from Diabetic WarehouseAug 4, 2025
Hi, please email us at [email protected] with your order number and we'd be happy to help resolve this for you.
Dr. Jacob M.
Shipment never came.
Response from Diabetic WarehouseJul 21, 2025
Hi, please reach out to our customer service team at [email protected] so we can help!
Valerie F.
I don't understand how you can send my package to the wrong location when I had the correct address on there, and then it takes almost 2 weeks until it is finally sent to me
Response from Diabetic WarehouseJul 14, 2025
Hi, we're sorry to hear about the untimely delivery of your package. Please feel free to reach out to our customer support team so we can make it right! Email [email protected] Ph: 954-800-2421
Marcus F.
My order was shipped to Utah, and when I reached out to Customer Service, they said they would over night a single box of needles. That box was never received, and nor was I given a tracking number. The initial order did come after a week. I was told the address listed. So we have ordered many times before with no issue, but this time was not easy