Frances Della V.
If you don't want it to go public call…
If you don't want it to go public call me 302 838 2829. Very disappointed. Frances DellaValle.

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 76 reviews with 2 stars · Clear filters
Frances Della V.
If you don't want it to go public call me 302 838 2829. Very disappointed. Frances DellaValle.
James B.
Prices too high
Leslie M.
The needles on the syringes that I purchased are very flimsy.
John V.
I purchased a Contour Next Diabetic Starter Kit. It came with Philips brand control solution, rather than Contour control solution, It had instructions to do a control solution test before using the meter to take blood sugar readings. I took four readings with both high and low control slutions and none fell within acceptable range. I wated nearly 5% of my test strips that came with the kit without yet doing an actual blood sugar test on myself.
Mark
Received the package in a timely manner. The shipping box was in tact with no damage. After opening the box I noticed the box the product came in was smashed and tore in one corner. This was packaged like this so a person knowingly sent the product out
jose a R.
I returned an order for refund and I never got the refund
Response from Diabetic WarehouseJun 29, 2024
Dear Jose, We're sorry to hear about your experience. Upon checking our records, we haven't received any communication from you regarding a refund request. You can reach out to our customer service team at [email protected] so we can assist you. Best Regards, Brian Adl
Kevin
2 out of the 3 of these sensors worked fine, but one of them would not pair with my Tandem insulin pump, due to it being an older shipment, which I only realized after inserting it and it failing to pair with my pump. I had only checked the first one and it was fine, so I didn't expect the 2nd one to have any issues. Just a warning for anyone to double check for the underline under the LBL code on the side: "White line? You're fine!" I think these cost way too much money to just be out 1/3 of the order because of losing a lottery
Debi
It has taken 11 days to process (shipping included). Previous orders have always been sent and received within 5 - 7 days. Maybe next time use "Priority" mail. I am about out of product which has previously been noted.
Response from Diabetic WarehouseJun 29, 2024
Dear Debi, Thank you for your feedback. We apologize for any inconvenience caused. According to our records, your order was shipped on Friday, May 17th, and was delivered on Monday, May 20th, which aligns with our standard shipping timelines. We understand the importance of timely delivery and apologize if there was any confusion. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. Best regards, Brian Adl