Clayton G.
Sending out constant emails begging for…
Sending out constant emails begging for a review just makes it seem like you're a shady company trying to look good in the public eye

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 228 reviews with 1 star · Clear filters
Clayton G.
Sending out constant emails begging for a review just makes it seem like you're a shady company trying to look good in the public eye
KATHLEEN C.
Sensor failed immediately upon insertion
Response from Diabetic WarehouseJan 26, 2026
Hello, Please reach out to our customer service team at [email protected] and we will help you with this!
Karen P.
I never received the shipment
Response from Diabetic WarehouseJan 12, 2026
Hi, Thank you for messaging us about this. We will have a replacement sent out for this order that did not arrive. Please send a contact message to our support team for your new tracking information. Thank you!
Alberto
Your stripes failed more than 50% of the time. Never again and will warn against your site.
Response from Diabetic WarehouseDec 30, 2025
Hi, please reach out to our customer service team and we will be happy to help remedy this!
customer
The sensors didn’t work and I called and nothing happened. Really disappointed I spent 240.00 dollars and got ripped off and my account isn’t even there now. Ugh worried about if I need to buy anything again if I should go elsewhere
Response from Diabetic WarehouseDec 30, 2025
Hi, please contact our customer service team either by phone or email and we will help you with this. Our contact information is below: Ph: 954-800-2421 Email: [email protected]
Jorge Sanchez J.
I haven’t received anything and it’s been almost a month
Response from Diabetic WarehouseDec 15, 2025
Hi, thank you for letting us know. We've put in a replacement order overnight for you that will arrive tomorrow. Always make sure to message us if your package looks delayed or lost and we'll take care of it. Thank you!
Clint
I ordered pin needles on November 11 and haven’t received them yet. Today is December 2.
Response from Diabetic WarehouseDec 2, 2025
Hi, thank you for your review. Please reach out to our customer support team so we can help you with this! We will send you a replacement if the package is lost in the mail. [email protected]
Elizabeth C.
it didn't work at all
Response from Diabetic WarehouseNov 17, 2025
Hi, please reach out to our customer service team at [email protected] and we will help you with this!