Diabetic WarehouseDiabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 76 reviews with 2 stars · Clear filters
Hp
My test trip is expiring in six months!
Response from Diabetic WarehouseMar 4, 2026
Hi, thank you for your feedback. Our company guarantees a minimum of six months for all of our test strips. If you would like to replace these with longer dated strips, please message our customer service team and we will be happy to help you!
B L.
Bought the Libre 2 set that comes with 2 sensors. First sensor worked but second sensor is not working
Response from Diabetic WarehouseFeb 16, 2026
Hi, please reach out to our customer support team at [email protected] for help with a replacement.
Nette
Shipping took too long. Order on the 8th and did not get until the 29th.
Response from Diabetic WarehouseJan 2, 2026
Hi, thank you for the feedback on this. While a shipping delay like this is extremely rare, please don't hesitate to reach out to us if your package is still in transit past its latest expected delivery date. We are always here to help in case your package is not arriving at the expected time as we know these items are of critical importance. Thank you again for letting us know. Please reach out to our customer service team directly with your order number at the email below so we can further follow up with you about this and make it right. Email: [email protected]
patricia G.
I left 3 msgs and an email before I finally got an answer
Md
Extremely slow shipping. Uncompetitive turnover time. Will switch brands after this experience.
Jim S.
My insurance suddenly began to refuse payment for my sensors. I ordered a sensor from your company. there was an advertisment saying that if I paid an additional payment of near forty dollars I would get the sensor the next day. It arrived 3 days later. i
Response from Diabetic WarehouseNov 17, 2025
Hi, please reach out to our customer service team at [email protected] and we will help you with this!
Roy
I didn't order anything but you charged me anyway and sent me stuff I didn't want and probably can't use. Don't send me anything. I'll let you know!
Response from Diabetic WarehouseNov 10, 2025
Hi, please reach out to our customer service team if you need help initiating a return for an order. You can reach us at [email protected]
Kosta B.
The wrong item was sent/ordered. Bad description on your site. No refund, partial credit, or other way to fix the mistake. Unfortunately, I won't be doing business here any further.