Clarence B.
It didn’t work, and THEY TRIED TO PASS THE BUCK
It didn’t work, and when I called them about it, they told me to call someone else to complain. THEY TRIED TO PASS THE BUCK.

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 228 reviews with 1 star · Clear filters
Clarence B.
It didn’t work, and when I called them about it, they told me to call someone else to complain. THEY TRIED TO PASS THE BUCK.
michael B.
The advertisement showed the dark blue true metric brand strips. I did not receive those. I received a knock off brand. Totally disappointed. I wanted the actual brand not a Walgreens brand or the ones I received from you.
Response from Diabetic WarehouseJul 15, 2024
Hello, The brand you received is the authentic True Metrix test strips. I think you might be confusing a generic off brand vs. white labeling. Trividia (the manufacturer of True Metrix) allows for their major distributors to apply white labels, so from time to time you will receive boxes with labels such as Walgreens or CVS. These are still authentic True Metrix test strips that are manufactured by Trividia. Please feel free to reach out to our customer support team if you have any further questions or need any help!
Stephanie L.
The sensors all malfunctioned within 24 hours of inserting.
Disappointed C.
Three consecutive defective FreeStyle Libre 3 sensors. Pushed me to the manufacture rather than refunding or replacement. Will never use this company again.
Bob
Bad Customer service !!!!
Robert R.
Ups was supposed to be over night delivery. I paid for it and it is still not delivered. My wife is waiting for a new sensor. Hers is now expired. If it would have been delivered as promised no break in coverage would have happened. As for device it works fine. Too bad the battery doesn’t last longer and it wasn’t so expensive.
Cynthia B.
As I said before I put this on my debit card for $429.99 hoping that it went through my insurance it did but I have not been reimbursed yet not good form
Hilary C.
I ran out of supplies. I had to get my supplies somewhere else.