Diabetic WarehouseReviews of diabeticwarehouse.org

Response from Diabetic WarehouseMay 6, 2024

Dear Brenda, I'm truly sorry about the unexpected delay with your order. I know how frustrating it can be, especially when you're waiting on something important. Unfortunately, once packages leave our facility, the delivery timelines are in the hands of the shipping carrier. While we always strive for the best, sometimes unforeseen delays can occur. I sincerely apologize for the inconvenience this may have caused. We value your business and want to make this up to you. I've emailed you a one-time use discount code for free expedited shipping, which you can use on your next order. Thank you for your patience and understanding. Sincerely, Brian Adl

Response from Diabetic WarehouseMay 6, 2024

Dear Carolyn, I understand how frustrating it must have been to experience a delay with your order. I sincerely apologize for the inconvenience. Unfortunately, once packages leave our facility, the delivery timelines are in the hands of the shipping carrier. While we always strive for the best, sometimes unforeseen delays can occur. After doing some research, it looks like packages traveling from Florida to Indiana sometimes take longer than average due to the route travelled. This doesn't excuse the delay, but I hope it provides some context. Please let me know if there's anything else I can help you with. Sincerely, Brian Adl