The O.
Video door bell/billing headaches
Home security is one of those things I thankfully don’t have to worry too much about, but am glad that I have it. Only two complaints though... my doorbell camera has never worked properly. Had the same challenge in my previous home as well. It drives me CRAZY every time someone rings out doorbell. When it does record properly, there is such a long delay that it defeats the purpose of having it in the first place. When people leave things on my porch the thing rarely even detects motion but does pick up whenever a car drives by or the angle of the sun changes. It’s maddening. On top of that I keep getting calls every month that my payment didn’t process correctly even though they acknowledge the error is on their side. So annoying.
Response from DFW Security®Jan 4, 2021
I'm so sad to hear about this! We definitely don't want you to be annoyed. Our new doorbell has artificial intelligence to detect when there is a PERSON, but filters out the other stuff. I think you'd be a good candidate for an upgrade. Give us a call so we can make this right for you!




